- Report: #1332867
Complaint Review: ATT Wireless - Nationwide
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Author Confirmed
Why?
ATT Wireless
Nationwide, USA
Web:
Attwireless.com
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Business Rating:
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ATT Wireless 14 day right to cancel is a scam bethpage Nationwide
Went to Att wireless is bethpage to switch service from verizon. Att offered an unlimited data plan that was alot cheaper than verizon. I traded in 5 verizon phones and went into contract with 5 new Att phones. I was told I had 14 days to cancel if I was not happy with service. Here is the kicker On or about day 12 I went to the store in bethpage to cancel as the ATT wireless service was flat out terrible. They were willing to let me cancel but my 5 phones which I traded in at the time were gone. They got rid of my 4 iphones and 1 droid phones which I owed money on. I was told sorry your phones are gone but you can cancel your service. How can I cancel my service and go back to verizon with no phones?? ATT wireless totally scammed me by saying I can cancel in 14 days. They failed to ever tell me if you cancel you WILL NOT get your phones back. They should of put me back to where I was by giving me my phones back. With that Im now stuck on a wireless provider that SUCKS in service with 5 lines. Im now also paying for another phone with verizon as I was dropping to many calls with ATT service. Its a shame that ATT wireless was not truthful with there cancellation policy. I called and called customer service and was repeatedly told sorry we got rid of your verizon phones. I should of been told upfront if you cancel ATT cant put you back to where you were. I would never reccomend anyone to ATT. Be careful dont get scammed like I did.
