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  • Report:  #1211756

Complaint Review: AT&T Wireless - Nationwide

Reported By:
Vinod - Princeton, New Jersey,
Submitted:
Updated:

AT&T Wireless
Nationwide, USA
Phone:
1-800-331-0500
Web:
http://www.att.com
Tell us has your experience with this business or person been good? What's this?

I recently switched from Verizon to AT&T wireless, bought a Moto G Android smart phone, installed Google Voice app. GV was setup to handle International calls. Worked fine for a few days.

Suddenly International calls started going via AT&T that caused havoc in my bill. Just four calls to India, and AT&T slapped me an unblievable $400+ i.e. 40,000% higher than GV. I cried but AT&T refused to help. AT&T requires me to sign up for $5/month plan if I want to use their 32c/min service but they do not require any agreement from me to their $3.49/min service, yes, 349 times GV rate. No agreement needed, no warning issued, no alert that their meter was running 349 times faster. Which part of the world charges $3.49/min in 21st century?

If this is not a ripoff, what it is? Yet, they can shamelessly claim "Customer First!!"



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