ATT placed fraudulent charges on my bill, and forced me to pay for it. They claimed it would go to collections, if I did not pay. I have 15G data to use in a month. I work from home. I am only out of a wifi area about 2% of the time. They charged me multiple overages for data I never used. I called month after month trying to resolve the issue. They refused to help, and they insinuated I was lying. I would have to pay as much as 40 dollars extra a month on my bill to cover the fraudulent charges. My phone setting are correct. My apps are always closed. I am in a strong wifi setting 98% of the time. I took my phone in to be evaluated by ATT, and they said my setting were correct. Still they pointed fingers at me, instead of addressing the issue. I moved on to Sprint. I contacted ATT online, and they said I was whining, ranting, and lying. This is how they treat their customers. I have screen shots of all interactions. Please do not use this horrible company. They steal from their customers.