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  • Report:  #1164651

Complaint Review: Au Pair Australia - Beaumont Hills Other

Reported By:
Bill - Oakville, Ontario,
Submitted:
Updated:

Au Pair Australia
2 Morgan Place Beaumont Hills, NSW 2155 Other, Australia
Phone:
0426428862
Web:
http://www.aupair-australia.net/nanny-agency-australia.html
Categories:
Tell us has your experience with this business or person been good? What's this?

Red Flags Are UP.

My 23 year old daughter was so excited that she was leaving to go to Australia from our home in Ontario, Canada. The owner of Aupair , Miryam Aubert or Miryam Rosas de Aubert making all of the arrangements.  There were no host families available, so Miryam said I will be  your host. She wanted her to leave in August, but as the time went on Miryam contacted my daughter and told her if she wanted to come she had to come early july. The best she could do is july 6th. She was very firm that she wanted my daughter very soon. My daughter felt very rushed and pushed to this date but no flags yet.

My daughter arrived and moved in. On the 2nd day because email (somehow) was not working at her place Miryam let my daughter use the phone and because  of the cost it was 15 seconds tops. 

My daughter had to leave the house and go to Sydney library to email. Really. And when she contacted us, she said "there is something wrong with this lady"  As days progressed she said that this lady hates me.

As the next few days went by my daughter was nervous because Miryam was not nice to her and playing mind games. As the next few days went by, my daughter contacted us. We told her to do your best  and hang in there but the next email said that she was really sad and would not last another week. That was odd.

My daughter is a very loving person and easy to get along with. Flags are going up in my head. My son was getting messages on facebook that things are not well and that she was being abused and scared and that she was not safe. Miryam exploded to my daughter in a fit of rage and called her stupid and humiliated her so my daughter had  to lock her bedroom door at night.

I received NO PHONECALLS  OR EMAIL FROM THEM.

At  the end of 2 weeks of hell, my daughter became so scared she dicided to leave. She was telling me she did not want to get hurt. Miryam yelling at my daughter   YOU HAVE TO STAY, WE HAVE A CONTRACT. YOU CAN'T LEAVE. I WILL HOLD ALL OF YOUR BELONGINGS AND PASSPORT. SO THERE. TO LEAVE YOU HAVE TO PAY ME $400 DOLLARS. Miryam telling my daughter that the contract was broken and she owed money. My daughter said the two weeks that I have worked here, I did not get paid for yet, and that will cover it. Miryam forced my daughter to go to the ATM machine and get the $400. dollars. Miryam said "she will make sure she will ruin my life" and then she said my daughter has a learning impairment and that she was a selfish person for not staying at her home....eh. As my daughter walked out Miryam said " I hope you are scared because I know a lot of people  and you better watch yourself  because  I have a copy of your passport."

My daughter made it out safely out of the house and emailed me in Sydney totally with no money and very upset. She said she didn't know what to do and just cried. NO CALLS FROM MIRYAM YET. not one. Strange, you think an Au pair would call me and let me know my daughter is out in the street in a foreign country with no one and no where to go. Very odd. 

I tried to phone Miryam in the morning there  at least 10 times and emailed both her and her husband  numerous times  but STILL NO CALL . DON'T THEY CARE FOR MY DAUGHTER/// STRANGE. Her husband Francis could not be reached either. Not by email or phone. I even tried to contact them by facebook but NO RESPONSE.  wow

DID THESE PEOPLE FALL OFF THE PLANET.

Thanks to the internet I put Miryam's name to google and presto, rip-off.com. Interesting reading. A girl states that Miryam is rude and unprofessional. Try to rush an au pair girl. As the girl says about threats about immigration and mentioned she was extremely pushy. And perhaps Miryam has an ironing fetish. She tried so hard to make you feel guilty. My daughter was there and she actually went through Miryams HELL. This girl on rip-off.com states that Miryam threatened to call the government to cancel the visa.mmmmm, interesting, my daughter was threatened the same way.

I have spoken to my daughter at great lenghts  and she told me she felt unwanted since day 1.  After all this, not one phone call. Many flags go up. About 4 days after my daughter left, I sent Miryam many emails, finally I got a response. She said that my daughter has a mental disability. Really. My daughter has no mental disability at all. Then she says my daughter stole money. eh. MAIRYAM DOES NOT MAKE SENSE, and you begged her to stay,really. ENOUGH SAID, RED FLAGS ON YOU MIRYAM. ABUSING FOREIGH YOUTH IS DISGUSTING.

My guess, she brings the aupairs in for a fee of $695,  and to leave charges them $400. plus did not even pay my daughter her wages.

Interesting thought, A business who works with youth, doesn't even care to call  the parents if there is a proplem or emergency. What would happen  if my daughter went missing or hurt in the street.  I would never know.

Miryam  should lose her licence for her business and fraud charges for knowingly ahead of time that my daughter would be out.

If you the reader, have any more info about this or any other abuse cases please log in and let people know. 

My daughter and I  together verify that  the infomation is correct and has not been embellished in any way. All the facts are true.

Miryam is the owner/councillor for Au Pair Australia..WOW



1 Updates & Rebuttals

miryam

Alabama,
Cassandra Ross- the nightmare au pair who sent us false documents and put in danger the life of my 4 yr old leaving him at the park alone !

#2REBUTTAL Individual responds

Mon, September 22, 2014

Cassandra Ross from (((REDACTED))) Oakville Canada with telephone number (905) xxx xxxx applied through my website to be an au pair, we liked her profile and invited her to be our au pair, she presented false docuemnts about her medical checks, from the first day of her arrival she was unable to do basic things . she needed help to open a nestquick can of chocolate, ( already opened days ago) she needed help to fold kids clothes, ( she said in her country people do not fold clothes and even if i showed her how to do it she could not do it again, she mentioned;

I have do see it visually at least 3 times ! 

at first i thought she was jocking at me, then day after day she continued to show not to act normal, she was unable to remember where she put things, she was unable to cook sinple rice and remember the recipe after i showed her visually how to do it, she was unable to do 1.5 times 2 =  3 she was answering time after time = 4

so many things that showed to me there was a huge problem, the worst happened when she came from the park and i asked where was my younger kidshe said ; I forgot him in the park !!!

she then accepted that she had a LEARNING DISABILITY ! I WAS REALLY SHOCKED TO HEAR THIS and asked her details, she said since kid she was diagnosed with that disability not letting her learn and remember things, i gave her a hug and felt sorry for her , when another family would be furious with her 

I asked her but why your medical check does not mention this ! how could your parents let you come from so far with this disability ! your parents are criminal to do this, and with me, as well as they do not understand how serious is that you would be caring my 2 kids ( 9 and 4 yrs old)

SHe then said I quit, i told her ; fine, but you need to give me notice as our contract sais

she denied, she said in the contract she could quit if she pays the cancellation fee

i insisted the cancellation fee of $350 of the contract does not cover all expenses i will have to pay local nannies to care my 4 yrs old son without a place in preschool the days she was caring him, i asked several times to reconsider and give me at least 2 weeks notice so that i could find someone else

she left that day and from next day all i received were threats from her dad and emails threatening my familly to pay her the money she spent coming to Australia, when it was her decision to quit and leave me without even 2 weeks notice, how unfair people can be some times, when all we did was to offer her a family and she put in danger the life of my son and presented false docuements, not enought for her she gave anotehr version to her father who started to threat me,

contacted the POLICE OF NWS and there is an open report against Bill Ross for defamation and continuing threats to me and my family

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