Complaint Review: AudioSavings - Staten Island New York

Hello everyone! Please allow me to introduce myself. My name is Sam David and I am the Top Level manager here at Audiosavings. I would like all of you to know that when shopping with audiosavings you have my guaranty that your transaction will go smoothly and you will receive your product FAST! In the unlikely event that there are any issues we will be there to help you along the way. We make our best effort to ensure that every single customer is 100% satisfied. Advantages of Audiosavings Most orders on business days ship SAME DAY! Most emails during Business hours get answered Same Day! All Calls during Business hours get picked up! (646-432-4971) 100% Satisfaction Guarantee. 30 day store credit Full warranty as stated on each item page. Some items have 1 year, 2 year or even 3 year warranties. Malfunctioning Items after 30 days will get exchanged for working item or receive FREE REPAIR. Any other situations will be handled professionally and reasonably to your satisfaction. We are all about Customer Satisfaction, Communicaton and Great Service to you! I am not going to comment on past comments from 2 years ago and any reports filed. I am giving you a guaranty, give us a shot to earn your business and you will love our service and become a long time customer. Check out our ebay Feedback at this URL http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=audiosavings&ftab=AllFeedback It is over 99% positive and we do a lot of transactions. We are working hard to get it to be 100% positive but we are still one of the most reputable in the industry. Feel free to call me during business hours Mon-Thurs 9Am-5Pm Est or Friday 9Am- 2PM est at 646 432 4971 either to say hello or discuss any issue. Email me anytime at [email protected] and put att: Sammy in Subject. We look forward to working with you!

Hello everyone! Please allow me to introduce myself. My name is Sam David and I am the Top Level manager here at Audiosavings. I would like all of you to know that when shopping with audiosavings you have my guaranty that your transaction will go smoothly and you will receive your product FAST! In the unlikely event that there are any issues we will be there to help you along the way. We make our best effort to ensure that every single customer is 100% satisfied. Advantages of Audiosavings Most orders on business days ship SAME DAY! Most emails during Business hours get answered Same Day! All Calls during Business hours get picked up! (646-432-4971) 100% Satisfaction Guarantee. 30 day store credit Full warranty as stated on each item page. Some items have 1 year, 2 year or even 3 year warranties. Malfunctioning Items after 30 days will get exchanged for working item or receive FREE REPAIR. Any other situations will be handled professionally and reasonably to your satisfaction. We are all about Customer Satisfaction, Communicaton and Great Service to you! I am not going to comment on past comments from 2 years ago and any reports filed. I am giving you a guaranty, give us a shot to earn your business and you will love our service and become a long time customer. Check out our ebay Feedback at this URL http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=audiosavings&ftab=AllFeedback It is over 99% positive and we do a lot of transactions. We are working hard to get it to be 100% positive but we are still one of the most reputable in the industry. Feel free to call me during business hours Mon-Thurs 9Am-5Pm Est or Friday 9Am- 2PM est at 646 432 4971 either to say hello or discuss any issue. Email me anytime at [email protected] and put att: Sammy in Subject. We look forward to working with you!

Hello everyone! Please allow me to introduce myself. My name is Sam David and I am the Top Level manager here at Audiosavings. I would like all of you to know that when shopping with audiosavings you have my guaranty that your transaction will go smoothly and you will receive your product FAST! In the unlikely event that there are any issues we will be there to help you along the way. We make our best effort to ensure that every single customer is 100% satisfied. Advantages of Audiosavings Most orders on business days ship SAME DAY! Most emails during Business hours get answered Same Day! All Calls during Business hours get picked up! (646-432-4971) 100% Satisfaction Guarantee. 30 day store credit Full warranty as stated on each item page. Some items have 1 year, 2 year or even 3 year warranties. Malfunctioning Items after 30 days will get exchanged for working item or receive FREE REPAIR. Any other situations will be handled professionally and reasonably to your satisfaction. We are all about Customer Satisfaction, Communicaton and Great Service to you! I am not going to comment on past comments from 2 years ago and any reports filed. I am giving you a guaranty, give us a shot to earn your business and you will love our service and become a long time customer. Check out our ebay Feedback at this URL http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=audiosavings&ftab=AllFeedback It is over 99% positive and we do a lot of transactions. We are working hard to get it to be 100% positive but we are still one of the most reputable in the industry. Feel free to call me during business hours Mon-Thurs 9Am-5Pm Est or Friday 9Am- 2PM est at 646 432 4971 either to say hello or discuss any issue. Email me anytime at [email protected] and put att: Sammy in Subject. We look forward to working with you!

Hello everyone! Please allow me to introduce myself. My name is Sam David and I am the Top Level manager here at Audiosavings. I would like all of you to know that when shopping with audiosavings you have my guaranty that your transaction will go smoothly and you will receive your product FAST! In the unlikely event that there are any issues we will be there to help you along the way. We make our best effort to ensure that every single customer is 100% satisfied. Advantages of Audiosavings Most orders on business days ship SAME DAY! Most emails during Business hours get answered Same Day! All Calls during Business hours get picked up! (646-432-4971) 100% Satisfaction Guarantee. 30 day store credit Full warranty as stated on each item page. Some items have 1 year, 2 year or even 3 year warranties. Malfunctioning Items after 30 days will get exchanged for working item or receive FREE REPAIR. Any other situations will be handled professionally and reasonably to your satisfaction. We are all about Customer Satisfaction, Communicaton and Great Service to you! I am not going to comment on past comments from 2 years ago and any reports filed. I am giving you a guaranty, give us a shot to earn your business and you will love our service and become a long time customer. Check out our ebay Feedback at this URL http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=audiosavings&ftab=AllFeedback It is over 99% positive and we do a lot of transactions. We are working hard to get it to be 100% positive but we are still one of the most reputable in the industry. Feel free to call me during business hours Mon-Thurs 9Am-5Pm Est or Friday 9Am- 2PM est at 646 432 4971 either to say hello or discuss any issue. Email me anytime at [email protected] and put att: Sammy in Subject. We look forward to working with you!

Ready to ship? No wonder your employees are liers... must be company policy.... Here's a breakdown and copies of their emails **** PAYMENT MADE **** We hope you enjoy your purchase. Your payment has been received for the following item: Item title: NEW SANYO NV-E7000 NAVIGATION GPS/NAV SYSTEM DVD PLAYER Web Address: (((link removed by ROR))) Item number: 280001763069 Buyer User ID: lusopc Seller User ID: audiosavings Your total: $564.85 Your order will ship within 2-3 business days. You will receive a fedex pre delivery notifictaion via email shortly after your item ships. Canadian customers will receive a DHL air shipping notification. If you have an AOL or Hotmail email account then please make sure to check your bulk mail folder Thank you very much. Your business is much appreciated. ***** 2 WEEKS LATER **** Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline We can refund you for the whole thing or give you back 100 dollars and send you a factory refurboshed one in perfect working condition and comes with a 1 year warranty and has all the accessories. We can ship it out immediatly. Please call us at 646 432 4971 so we can know what to do TYhanks Judah On 7/12/06, eBay Member: (((name redacted by ROR )))wrote: eBay sent this message to Sara Hxxx (audiosavings). Your registered name is included to show this message originated from eBay. Learn more . Question about Item -- Respond Now eBay sent this message on behalf of an eBay member through My Messages. Responses sent using email will go to the eBay member directly and will include your email address. Item: NEW SANYO NV-E7000 NAVIGATION GPS/NAV SYSTEM DVD PLAYER ( 280001763069) This message was sent after the listing closed. lusopc is the winner. If you have a tracking number, please email it to me. I will be leaving the country Tuesday afternoon, so if I do not get the item by this Friday I will need to cancel the order and get it somewhere else. That is why I purchased this item and I asked where it was shipping from almost 2 weeks ago. **** REFURBISHED??? I PURCHASED A NEW UNIT 2 WEEKS BEFORE *** ***** MEANWHILE THAT SAME DAY - JULY 14 I GET THIS EMAIL FROM EBAY - I ALREADY PAID, SO NOW I HAD NO OPTION BUT FILE A POLICE REPORT AGAINST THE COMPANY AND FAX IT TO MY CREDIT CARD COMPANY WITH ALL THIS INFORMATION - GOT MONEY BACK A WEEK LATER *********** You are the winning buyer for the NEW SANYO NV-E7000 NAVIGATION GPS/NAV SYSTEM DVD PLAYER. Thank you for your business. Your payment for this item hasn't been received yet. If you haven't sent payment, please follow the instructions below. If you already sent payment or are not supposed to get this e-mail than just reply and tell us. Item title: NEW SANYO NV-E7000 NAVIGATION GPS/NAV SYSTEM DVD PLAYER Web Address: (((link removed by ror)))ViewItem&item=280001763069 Item number: 280001763069 Buyer User ID: lusopc Seller User ID: audiosavings Your total is: $539.95 per item $0.00 insurance (included in S&H) $24.90 shipping/handling ----- $564.85 = Total Please send me your shipping address and payment. The following payment methods are accepted: PayPal, Money Order/Cashier's Checks, Visa/ Mastercard, Discover If you would like to make a credit card payment over the phone then please cal (646) 432-4971 and we will process your order immediately E-mail us with any questions, about payment options, or how to pay If you want to mail your payment, please send it and include a copy of this page to: Audiosavings Inc. 11 Crescent St. Hewlett, NY 11557 Again, thank you for your business. If there are any questions or problems, e-mail us or call us. ***** I TRIED TO RESOLVE THIS THE EASY WAY. I EMAILED THEM AND TOLD THEM THAT I WOULD NOT POST NEGATIVE. JUST GIVE ME THE MONEY BACK BECAUSE I'M GOING AWAY AND CAN NO LONGER RECEIVE THE ITEM AT THAT ADDRESS. THEY HAD OVER 2 WEEKS TO SEND ME THE ITEM. IT COULD HAVE EASILY BEEN RESOLVED BY THEM REFUNDING ME THE MONEY AND CANCELLING THE TRANSACTION, BUT NOOOOOOOO... THEY DECIDED TO ACT LIKE UNCIVILIZED PIGS. NOW THAT THIS GOT OUT OF CONTROL, THEY ARE TRYING TO CONTROL IT, BUT TOO LATE. THE CAT IS OUT OF THE BOX... **** *** OTHER EMAILS RECEIVED *** AUGUST 14 2006 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline Hi Fernando how are you today? I hope all is well on your side. My name is Sammy and I am in charge of the customer service department for audiosavings. I am well aware that you are very dissatisfied and very disapointed with the poor service and inconvenience that we caused you. I can certify to you with all honesty that nothing intentional was done to upset you. We do realize that there may have been a forsight with your order and we are looking to work it the differences with you. I would like to kindly request 5 minutes of your time to speak with you so we can possibly come to some kind of understand. I did contact you and leave a message for you and if you can email me back a good time to call or possibly call me at 646 432 4971 or on my cell at 516 567 0100 that would be appreciated Thanks sammy ***** ACTUAL EMAIL FROM EBAY THAT IS INVESTIGTING THE TRANSACTION AFTER AUDIOSAVINGS STATED THAT WE DID NOT PAY AND FILED A NON PAYING BIDDER WARNING **** From: "eBay Customer Support" [Save Address] [Block Sender] [Report Spam] To: LUSO CC: Subject: Re: NB%P10008 View Dispute - Unpaid Item Appeal of webform 2020 [A97 #US L77 US 01001T 05011B ?01 -01 ] (KMM223093907V97392L0KM) Date: Wed, 09 Aug 2006 16:21:21 -0700 Show Basic Headers EBAYFRAUD Dear eBay Member, Thank you for writing eBay in regard to your seller's failure to complete the transaction. I see that the strike was removed from your account because you provided proof of payment. If you would like to pursue action against this seller then please keep reading. EBAY COMMENTS FROM OTHER SELLERS he sold me a used dvd changer and said that it was brand new Aug-15-06 19:08 270011346805 I am pissed bin waiting forever and no power cap wish company would E-mail me Aug-15-06 13:13 270007425289 If U Dn't Knw Electrncs inside out-Don't Buy-Scam Company-not worth dispute Aug-15-06 11:11 270000497070 great service but horn not working Aug-15-06 08:39 270010660805 shipped fine. not even close to 2,400 watts. more like 300 watts. amp sucks Aug-15-06 04:43 280011846591 I will never buy another item from them again. Aug-14-06 12:53 270010165733 sent wrong amp and will not get back to me!! filing resolution w/ paypal!!!!! D- Aug-12-06 04:53 270011311238 Tried to pay ebay fees, but they try to charge me 20% extra! Aug-08-06 20:52 280002050341 *** DO I NEED MORE PROOF? IF THIS COMPANY REPLIES AGAIN WITH FALSE INFORMATION I WILL BE SEETING UP A WEBSITE WITH LINKS TO SCANNED COPIES OF THE ACTUAL EMAILS AND POLICE REPORTS. I don't like being called a lier and thief when I am the victim here. So make sure you admit your failure to resolve this and learn from it. Fire that looser Judah*** ********* PAYPAL LOG BELOW ************* After I asked for a refund, Audiosavings instead of just refunding, filed a "false" NPB on Ebay (which is now being investigated by Ebay) claiming I did not pay while the money was still in their Paypal acct. Non-receipt - Case ID: PP-182-911-451 Status: Case Closed Transaction ID: 3NJ07674M6297862N Seller Name & Email: Audiosavings Inc, [email protected] Transaction Amount: -$564.85 USD eBay Item#: Transaction Date: Jun. 30, 2006 Dispute History Log - Most Recent 5 of 7 Last 5 Show All The Dispute History Log displays all actions related to your claim. Date Actor Action Details Jul. 21, 2006 PayPal Case closed Jul. 21, 2006 Buyer Chargeback initiated Jul. 17, 2006 PayPal Email sent to Buyer Jul. 17, 2006 Buyer Escalated Dispute to a Claim Jul. 16, 2006 PayPal Email sent to Buyer -------- Total Messages: 5 From PayPal: PayPal on 7/17/2006 18:37 PDT Buyer escalated this dispute to a Claim. From buyer: on 7/17/2006 18:37 PDT This person is now statinmg taht I did not pay to Ebay. Dear lusopc, audiosavings has informed us that they have not yet received your payment for the following item: NEW SANYO NV-E7000 NAVIGATION GPS/NAV SYSTEM DVD PLAYER (#280001763069) No action is being taken against your account at this time. However, it is important to remember that when you bid on or buy an item you are agreeing to a contract between you and the seller. If the situation isn't resolved within 7 days of this reminder email, you may receive an Unpaid Item strike under eBay's Unpaid Item Policy or lose feedback privileges for this transaction From buyer: on 7/17/2006 06:37 PDT I'm sorry, you had 3 weeks to send it. I already bought one on Friday and will be receiving it today, so please refund. I won't leave bad feedback on Ebay. Thanks From seller: Audiosavings Inc on 7/16/2006 18:28 PDT Call me, I can ship it monday you receive it tuesday, and we can refund you 100.00 Call me I will explain everything I also don't mind refunding you if that is what you want 646-432-4971 thanks, audiosavings From buyer: on 7/14/2006 06:58 PDT I have not received the item and I'm leaving the country on Tuesday so there will be no one here to claim the item. I contacted the seller prior to bidding and have their email claiming that they could expedite the order, however after 2 weeks still no order and now they are not responding to my emals. Please refund as item will not be delivered on time now and I will also be contacting my credit card company.

This report is completely bogus and should be removed! We searched for this transaction to find out that this is a complet lie. The person who made this report tried to fraud our company. They clicked buy it now on an ebau auction, payed through paypal, and then we packaged the item to ship it out. When we were about to ship the item, paypal sent us an e-mail notifying us that the funds were on hold because the funds were not authorized. I believe this guy is mad that he was not able to rip us off and get a free navigation, so he came to this site to write bad things about a good company. We are even trying to get in contact with this person, but he is ignoring all of our calls. Also, what he said about paypal is not true. Paypal is a very safe way to pay for online purchases and auctions.