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  • Report:  #659665

Complaint Review: Aurora Loan Services - Internet Internet

Reported By:
Susan - camino, California, U.S.A.
Submitted:
Updated:

Aurora Loan Services
10350 Park Meadows Dr , Littleton, CO Internet, Internet, United States of America
Phone:
1-800-550-0508
Web:
www.myAuroraLoan.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I make my monthly mortgage payment to Aurora Loan Services via online banking from my bank.  I  time my payment to arrive during the grace period because of my payroll schedule.   The payment is delinquent if posted after the 16th of the month.    I am very upset to discover that Aurora Loan Services did not pull and post my electronic payment until the 17th of the month so that they could defraud me out of a "late payment fee".  The payment was transmitted electronically to them from my bank 4 days prior to them posting, at the same time the funds were pulled from my account and not available to me.  I contacted them and provided them with the banking electronic transmission information and they still refused to remove the late charge.  I feel  that I have been defrauded by them and would like to pursue restitution,  anyone else ?  We can't let them get away this , just think of all the money they are making in late fee's by posting the payment late.


1 Updates & Rebuttals

Karl

Highlands Ranch,
Colorado,
USA
SUSAN, FILE A COMPLAINT WITH YOUR ATTORNEY GENERAL IMMEDIATELY....

#2Consumer Comment

Mon, November 08, 2010

regarding what happened and submit all the information to back it up, okay?


Good luck to you.

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