- Report: #114731
Complaint Review: Auto Parts Giant - Auto Parts Store - 16429 Lakewood Blvd California
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Author Confirmed
Why?
Auto Parts Giant - Auto Parts Store
16429 Lakewood Blvd 16429 Lakewood Blvd, 90706 California, U.S.A.
Phone:
877-654-4268
Web:
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Auto Parts Giant - Auto Parts Store - auto parts supplier ripoff refused to give credit for returned goods California
May 2004, ordered parts from Autopartsgiant.com. Parts sent were incorrect. I asked for return authorization so I could send these parts back.
Was given run around for 7 months and then told parts would not be credited as they were "used" (lie) and I waited too long to return them.
I have a stack of documents (including pictures of the parts) to proove my side, bot as they are not in my state, it is impossible to pursue this further.
Jay
Plantsville, Connecticut
U.S.A.
Was given run around for 7 months and then told parts would not be credited as they were "used" (lie) and I waited too long to return them.
I have a stack of documents (including pictures of the parts) to proove my side, bot as they are not in my state, it is impossible to pursue this further.
Jay
Plantsville, Connecticut
U.S.A.
3 Updates & Rebuttals
Jon
BELLFLOWER,California,
U.S.A.
FALSE and Unsupport Statement
#2UPDATE Employee
Fri, May 19, 2006
Let me first state that both statement here are not specific and I am not able to match simply the name JAY with any order#, but I can assure you this does not match with any company policy. More detail will be needed in order to respond to either statement. As for the Tax Fraud aligation? Where does this come from? The Only tax that a customers order would ever be involved in would be State sales Tax which is not paid to the IRS. This is clearly a Compeditor Slamming AutoPartsGIANT.com and should be treated as such!
Jay
Plantsville,Connecticut,
U.S.A.
I feel this business does not use integrety in its dealings with its customers there is a high probibality there is tax fraud too.
#3Author of original report
Sun, April 30, 2006
after continued attempts at resolution Auto Parts Giant - Auto Parts Store will not give me a refund. I contacted my credit card company, the local B.B.B and the part manufacturer for support in this issue. thery were given different untru information that contradicted the documents I have on this issue. Many excuses were given including you did not send back the parts, "you did not ask for a refund, the check was sent, we thought this was closed"... I have not submitted a suspected fraud report to the I.R.S. I feel this business does not use integrety in its dealings with its customers there is a high probibality there is tax fraud too. I may not get the refund, but I'm getting my moneys worth in creating aggrevation for this company.....:)
David
Oklahoma City,Oklahoma,
U.S.A.
never order auto parts online
#4Consumer Suggestion
Wed, October 27, 2004
never order autoparts online with autoparts giant. them idiots do not know what they are doing....i have read on another message board that thy have a *BAD* rep for sending the wrong parts and avoid customers for replacement/and exchanges...on wrong/broken parts.........
