Carbuff
Fairfield,#2Author of original report
Sun, November 29, 2009
Let me first address some of Mr. Mastroianni's comments before I go into further detail as regards the work his shop, Auto Turismo Sport, performed on my car.
1. My car was available for inspection by Mr. Mastroianni at all times. All he had to do was come to my home; it was in parts in my garage!!
2. I don't care if you're in business for 30 years or a 100 years, all it takes is one bad employee or owner who thinks he can pull a fast one on some ignorant Maserati owner!! The only problem here was I am NOT some ignorant owner; I am all over my car and have been for 30 years!! My car has more than 200,000 miles on it; it is my every day driver. I KNOW MY CAR AND I KNOW MY CARBS!!!
3. Mr. Mastroianni attempted to introduce into evidence letters from the two repair shops he mentions but was prevented from so doing as all the information was 3rd hand. I seized upon the opportunity to question him about these two other repair shops but was stopped by the magistrate as I was clearly demonstrating that Mr. Mastroianni had ZERO knowledge about the facts as regards the other two repair shops. In his closing statements to the court, the Magistrate commented about he had already made his mind up about the case, so he clearly could not afford to have me embarrass Mr. Mastroainni any more than I already had.
4. Does it really matter if I've had 3, 4, or 5 sets of Carbs on my car? Hell, if I've put 10 sets of Carbs on the car, what does that prove? If anything, it certainly undermines Mr. Mastroaianni as I PAID for the carbs, certainly no one else did!! Maybe I'm some kind of Carb nut, and I like to keep changing carbs, or MAYBE, just MAYBE there is another reason!!
As mentioned in my original Ripoff Report, I was denied justice because I was not an "expert" and had no expert with me at trial. To that end, I offer the following as I now have an expert who can testify about the condition of the carbs. I urge anyone who doubts my testimony to contact Pierce Manifolds in Gilroy, CA. Upon so doing, ask to speak with Mike. He would be more than happy to supply information on the condition of the carbs, how abused they were, and how in his opinion they were sitting around somewhere for years!!!
He will further state that it is IMPOSSIBLE to straighten a bent butterfly shaft without removing the carbs from the car. Indeed, even then, it is impossible to do!!
All this aside, I find it very interesting that Mr. Mastroianni does not attempt to address the issue of his invoice to me dated May 28, 2008 vs an invoice for parts he claims he used on my car that is dated June 2, 2008. The parts invoice came from Seattle on a shipping invoice with a time stamp of 6PM. I picked up my car on June 3, 2008 at 11AM. I presented to the court a copy of both documents. These documents clearly show that Auto Turismo Sport billed me for parts that they could not possibly have put on my car. Mr. Mastroianni called me on May 28, 2008 and told me my car was ready to be picked up. He further informed me of the charges and parts that were used on the car, and yet these parts were not shipped until 5 days AFTER his invoice!!
It seems apparent to me that this sort of contradiction should have automatically won me a verdict in my favor. After all, it appears to be an outright case of lying, fraud, whatever. Not being an attorney, I don't know exactly what you would call it; however, any further testimony from Auto Turismo Sport and its representatives should have been dismissed. But, alas, I was dealing with a magistrate that came out with 2+2 =3!! Our magistrate, Mr. Walter Flanagan, was definitely not a math major. Me, I majored in Chemistry and took many courses in Physics. As such, I KNOW that brass does NOT corrode in gasoline. I KNOW that the process of corrosion does not occur overnight. I KNOW that you can not straighten a bent valve shaft with the carbs still in the car. I KNOW there is a difference between a white plastic fuel filter and a BRASS fuel filter. I KNOW there is a difference in color between a GREEN "O" ring and a BLACK "O" ring. I KNOW there is a difference between a 3 part mounting gasket and a ONE part gasket. I KNOW there is a difference between a BRASS fuel adjustment screw vs. a steel one.
Call Pierce Manifolds and talk to Mike. He has never seen carbs as bad as the ones Auto Turismo Sport claims they never switched!!!
Auto Turismo Sport Ltd
New Milford,#3REBUTTAL Owner of company
Fri, November 27, 2009
We tried numerous times to have this customer bring his car back to us for evaluation and repairs but he refused. When his attorney called, we asked him for photos of what the problem was and he thought that was a good idea but again, the customer refused.
In view of this strange behavior, we began to suspect that we were being hassled and all he wanted was a new set of carbs. So he took us to small claims court and, guess what, the judge obviously had the same suspicions and decided the case in our favor. Completely! The complainant didnt appeal the decision, instead he wrote his silly letter. The readers of this letter should ask themselves whether they have more information than the judge had who listened to him and threw out the complaint against us.We are proud of our hard earned reputation for doing quality work for a fair price. We have hundreds of satisfied customers; some of them can afford to take their cars any place in the world. And they come back to us again and again and again. James stands alone. We guess if you work long enough, sooner or later you run into someone you can never satisfy.
Auto Turismo Sport Ltd.
860 350 2128
To: James
We tried numerous times to have this customer bring his car back to us for evaluation and repairs but he refused. When his attorney called, we asked him for photos of what the problem was and he thought that was a good idea but again, the customer refused.
In view of this strange behavior, we began to suspect that we were being hassled and all he wanted was a new set of carbs. So he took us to small claims court and, guess what, the judge obviously had the same suspicions and decided the case in our favor. Completely! The complainant didnt appeal the decision, instead he wrote his silly letter. The readers of this letter should ask themselves whether they have more information than the judge had who listened to him and threw out the complaint against us.We are proud of our hard earned reputation for doing quality work for a fair price. We have hundreds of satisfied customers; some of them can afford to take their cars any place in the world. And they come back to us again and again and again. James stands alone. We guess if you work long enough, sooner or later you run into someone you can never satisfy.
Auto Turismo Sport Ltd.
860 350 2128