- Report: #949383
Complaint Review: Automax Hyundai - Killeen Texas
Reported By:
oakborn -
Columbia, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Automax Hyundai
3301 E Central Texas Expressway Killeen, 76543 Texas, United States of America
Phone:
(254) 526-0511
Web:
Categories:
Business Rating:
(0)
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Automax Hyundai Did more than routine maintenance and did not ask approval. Killeen, Texas
I took my Hyundai Accent in for routine 15K maintenance, expecting to have an oil change and basic stuff. When they said it would be a little more since they rotated the tires, I was basically okay with that but a bit disconcerted that they hadn t discussed that with me. What really pissed me off is that they did a full fuel system flush and clean out WITHOUT asking me.
I was willing to take it as part of my fault that I didn't ask, but they didn t run down the list of services either. But I checked the Hyundai website and it is not a routine service for 15K miles... So I ended up paying $184 when I was expecting a bill of about $50.
On top of this, I tried to make an appointment online and was supposed to get some sort of confirmation and never heard anything from them.
And even better, it took 3 hours to get my car back.
I was willing to take it as part of my fault that I didn't ask, but they didn t run down the list of services either. But I checked the Hyundai website and it is not a routine service for 15K miles... So I ended up paying $184 when I was expecting a bill of about $50.
On top of this, I tried to make an appointment online and was supposed to get some sort of confirmation and never heard anything from them.
And even better, it took 3 hours to get my car back.
