- Report: #217826
Complaint Review: AutoPartsWarehouse.com - Yorba Linda California
-
Author Confirmed
Why?
AutoPartsWarehouse.com
autopartswarehouse.com Yorba Linda, California, U.S.A.
Phone:
866-503-5156
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AutoPartsWarehouse.com your Problem, Not ours! We promise to refund your money next week.... Yorba Linda California
My story sounds almost identical to John"s (Estill Springs, TN) in every aspect except for the price. I ordered a pair of spyder tailights for my 99 BMW on 9/20/2006 for a total of $152.75. I placed the order over the phone and was assured that the parts would be processed and shipped to me immediately.
With that said and done, I waited patiently for the parts until I recieved an email on the 24th that stated there was a problem and advised me to call the number listed. I too was informed that the parts were out of stock (after I was assured they were in the warehouse) and that it would take at least 8 weeks to recieve them from their supplier. I then cancelled my order and was assured that a refund would be placed back on my card with a priority status.
After waiting until Oct. 5 for my refund, I again contacted the company. I was assured for a second time that the refund would be processed at the beginning of the next week.
Today is 10/26/2006 and I just called them for the third time about my refund. The lady I spoke with assured me again that the credit dept. Was working on my refund and I would recieve it the week of the 30th.
This was rediculous. So I contacted my financial institution since it had been over 30 days and disputed the charges. That was a success and it is under way. I am also going to file a complaint with the BBB, submit an article to whatever paper I can, attempt to contact any media that will listen.
These are a few things taht you can do as a consumer and I encourage you to do so. Don't allow yourself to be a victim.
Shaun
Denton, Maryland
U.S.A.
With that said and done, I waited patiently for the parts until I recieved an email on the 24th that stated there was a problem and advised me to call the number listed. I too was informed that the parts were out of stock (after I was assured they were in the warehouse) and that it would take at least 8 weeks to recieve them from their supplier. I then cancelled my order and was assured that a refund would be placed back on my card with a priority status.
After waiting until Oct. 5 for my refund, I again contacted the company. I was assured for a second time that the refund would be processed at the beginning of the next week.
Today is 10/26/2006 and I just called them for the third time about my refund. The lady I spoke with assured me again that the credit dept. Was working on my refund and I would recieve it the week of the 30th.
This was rediculous. So I contacted my financial institution since it had been over 30 days and disputed the charges. That was a success and it is under way. I am also going to file a complaint with the BBB, submit an article to whatever paper I can, attempt to contact any media that will listen.
These are a few things taht you can do as a consumer and I encourage you to do so. Don't allow yourself to be a victim.
Shaun
Denton, Maryland
U.S.A.
