- Report: #783311
Complaint Review: autostyle wholesale - Internet/ Hallandale Florida
Reported By:
Bchgurl -
MERRITT ISLAND, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
autostyle wholesale
500 N Federal Hwy Hallandale Fl 33009 Internet/ Hallandale, 33009 Florida, United States of America
Phone:
9546020777
Web:
http://www.autostylewholesale.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
autostyle wholesale Gary Pretzfeld Decieved, Robbed and ripped off! Internet/ Hallandale, Florida
Words can not express the excitement as we drove 3 hours to this dealership, we thought not only was this car at a great price, mileage, and shape, Gary had been pleasant on the phone and emails. Well... HA. When we got to the dealership we never met with gary.. we met with MANY of his sales associates.. Went for a test drive with one.. Talked numbers with another... and Gary hiding in the shadows in another office across the hallway.. Trying to hide.. After discussing.. more numbers after we had already settled on an out the door number.. (big part of us getting a bank draft and going down there) we finally agreed at the settled original number.. Maybe that should have been a sign to just walk away. After getting home we noticed a few "extra" flaws.. For example: When we gassed up a guy asked when the car had gotten its paint job because it didn't look right.. (not knowing anything about body work.. how did we know?) after we got home we did the magnet test and after all the clean car faxes etc it confirmed it had body work done/been hit. Next we realized someone had taken the Antenna out of the top of the car.. hence why the stations on the drive home wasn't working to great.. Then for whatever reason all the windshield wipers that looked GREAT at the dealers.. starting to split.. and this is my favorite part! My tire pressure sensor turned on and my husband went to add air and noticed they swapped out the "new tires" they made sure they pointed out! 2 used goodyears.. and 2 new nexens.. Crossing my fingers nothing else shows up.. these people will smile, be nice and lure you in.. and fool you left and right! Bchgurl, Merritt Island FL
1 Updates & Rebuttals
Gary Pretzfeld
United States of AmericaIncorrect Assesmnent
#2REBUTTAL Individual responds
Mon, October 03, 2011
We strive to make every customer happy. Unfortunately, sometimes a customer is not and instead of contacting us to remedy the situation they post negative messages on the internet. I have copies of every email sent to this customer and every email sent back. He was trading in his car and got a value estimate from Autotrader. I worked the numbers for him and told him many times that the numbers could change based on our evaluation of his car. He never disclosed to Autotrader that his car required many repairs. So I would question who was not telling the truth. When our mechanics inspected the car they found almost $1,000 in damage. Since he drove so far to get the car we extended him an additional discount on the car so that he would not have to come out of pocket for the difference. Any other dealer would have made him pay since he drove so far. I think we went above an beyond to accommodate.
If he would have just contacted us we would have made whatever adjustments necessary to fix his problems and concerns. The car did have a clean carfax and we never lied about anything. He got a beautiful car and a excellent price while trading in a broken down vehicle. His accusations are patently false. We do not have the time nor equipment to swap out tires while someone is signing paperwork and if there was anything missing all he had to do was ask. Instead he rushed to his computer to make false claims to hurt our business.
I am sorry for him and I am always available to assist. Even now, with the slanderous statements he made, I am willing to assist him with his issues. I only hope he realizes that he rushed to judgement and did not make a good call by bashing us on the internet.
If the car was so bad why did you drive it off the lot???? Seems fishy to me.
