- Report: #1334128
Complaint Review: Autozone - Macon Georgia
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Autozone
905 Shurling Dr Macon, Georgia, USA
Phone:
478-742-5375
Web:
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Autozone Forced a re-charge to my Credit/Debit card after I returned an Item and left the store Macon Georgia
On Oct 17 I went to Autozone ; 905 Shurling Dr , Macon Ga and bought Brake Pads which I later found out I didn't need. But as they didn't have my brake shoes in stock I received a refund for the pads and left the store. Checking my Bank records on the 19th of Oct I saw that the original purchase was list on my account as well as the refund/credit but there was also a "Debit Adjustment" for that amount listed as a charge. When I called my bank , They informed me that Autozone had forced that transaction through after I left the store and without informing me. On Oct 20th I went down to see the Manager of the store to see if she could explain why they had charged me a 2nd time. She said it was the Bank. I again called my bank who explained to me what Autozone had done. I am satisfied that this is the fault of Autozone.
1 Updates & Rebuttals
Resolved
#2Author of original report
Thu, October 20, 2016
This matter has been resolved ; It was a bookeeping Tactic that nobody knew how to explain. A misunderstanding. NOT the Store's Fault
