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  • Report:  #1296738

Complaint Review: Auttrakk - Nationwide

Reported By:
Fraud - Philadelphia, Pennsylvania, USA
Submitted:
Updated:

Auttrakk
Nationwide, USA
Phone:
570-329-9565
Web:
Autotrakk.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I think the service Autotrakk is hope for thoses that have fallen on bad times from lost of a job, divorce, death of the mate etc.. In dealing with people who may be very emotional and the last sign of hope for thier presence situation. You believe this  is your rainbow. When you put your feet back on the ground and able to stand up, then you relize that this is a very costly no way out that you can afford situation.  Autotrakk advertisment on their website is a 24-54 months program, however their sub contractors ( the dealership) may but you a 60 months. Who  in their right mind would do that , but if you feel hopeless you will. Not only that but one of the customer service reps gives out misleading information as to when your actually lease is up. Which cause me to pull out my contract and notice that the sub-contracter listed that I gave them a car, did I mention the information was obtain from my credit report. Just take a moment , who would give/ trade a car tp get a lease not purchasing a car and also which is true gave $1,000.00 downpayment. Hmm. I reported this to Autotrakk and I was told by a supervisor they just process the application ( that means they don't review its all about getting the business) I was alos told that my intials were on the contract , even though my contrat had no signature.  We all know that with computers anything would be manipulated. I know for a fact that the sub-contrctor could not produce prodf of thet tranaction taken place. I have legal paper work stating other wise. If that was not enough, I was blessed to buy out the contract and a supervisor told me on a recorded line " Even after the loan has been secured by the bank, you will still need tp make a few weeks of payments until they recieve the check.." What!!!!!  so you are praticing double dipping, still taking advantage of a customer and may I state that for 3 years I was never late nor did I asked for an extenson ( Thank God).  Why would I pay for a car that is no longer mines and how is that legal. Autotrakk can be a good program but read everyline especially with the sub cntractors.  Horrible

 



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