- Report: #1469183
Complaint Review: Avas Flowers - Mahwah New Jersey
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Avas Flowers
Mahwah, New Jersey, United States
Web:
Www.avasflowers.com
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Avas Flowers Sent wrong arrangement and refused replacement or refund Mahwah New Jersey
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I ordered a beautiful lavender roses spray for a funeral. The company called and said there were no lavender roses available and would substitute red and pink roses instead of that was ok. I agreed to this "color substitution" ONLY!
The flowers were delivered and it was nothing like the arrangement I purchased. Original arrangement had 24 roses and was full of white carnations. The arrangement delivered had 6 pink roses, 4 lilies and a few carnations.
I immediately messaged the company and told them I was more than upset over this skimpy arrangement and it was nothing like what I had ordered. They replied that I had agreed to a substitution and it was an acceptable substitution.
I messaged back BULLSH*T!!!! And told them it was nothing like the item I had ordered and I wanted this fixed immediately!!!! They replied back with the same comments as if it's a computer generated response.
They advertise beautiful arrangements then Tell you they are out of a certain color and scam you to agree to a color substitution. Once you agree then they just send out a cheap, crappy arrangement and refuse to replace it.
This company is a scam! Do not do business with them!!!! I have photos but was not able to get them to load here. I messaged ripoff report guys to ask them to add it for me. Either way pics are available if anyone wants to see!
