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  • Report:  #884269

Complaint Review: Avogadro's Lab Supply - Internet Internet

Reported By:
Michael - , Internet, Sweden
Submitted:
Updated:

Avogadro's Lab Supply
Internet, Internet, United States of America
Phone:
Web:
http://www.avogadro-lab-supply.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Bad Review for Avogadro's Lab Supply

I bought a filtration set from Avogadro's Lab Supply on eBay for 235 dollars incl. shipping to Europe. It was unusable due to a missing item.

When I filed a "not as described" dispute with eBay, Avogadro's Lab Supply blackmailed me by demanding that he would only send me the item if I would retract the dispute first, leaving me with no options left for a refund or even the missing item. His tone was very disrespectful and he did not sign any name.

The owner of this business appears to enjoy conflicts instead of helping customers with serious problems.

I told him we paid 100 dollars VAT and import tax and that returning the shipment would cost us an additional 50 dollars in postage fees, but he did not care, he did not want to send the missing item, "a 25 cent piece" he said (rubber tube with tubing connector) because he did not like that I had filed a "not functional" claim on eBay, as a last resrt because he wasn't answering any emails before that.

Instead of offering to send the the missing item, he admonished me that I should be "more polite", and "think about how you will catch flies better with syrup". And that was that for him. Case  closed he said.

So including taxes, that filtration set cost us a total of 335 dollars, is urgently needed and totally unusable at the moment. I have no idea where to find the missing part, or even its exact specifications.

So I am check-mate. The eBay buyer protection-based refund will cost me 150 dollars in non-refunded taxes and return postage.

Buying from this company is a big mistake if you ask me.

Note: I managed to find the connector (only sold per 10) and tubing (only sold in big coil) I need but it is very expensive, 55 dollars excluding shipping to Europe, excluding VAT and import tax. So our damage is 150 dollars, because Avogadro's Lab Supply are scammers who seem to enjoy punishing customers for not being polite enough when they ask to be sent a missing item from their order.


4 Updates & Rebuttals

Michael

Roka,
Avogadro's Lab Supply Lies

#2Author of original report

Mon, July 28, 2014

That's a lie - I wrote that email after Avogadro's Lab Supply refused to send the missing piece.

 

Avogadro's Lab Supply review: Bad products and even worse service.

 

Scammed by Avogadro's Lab Supply? Contact eBay!


Flynrider

Phoenix,
Arizona,
USA
Copyright?

#3Consumer Comment

Sat, May 19, 2012

   So, you admit that lunatic rant is an exact copy of what you wrote to them?  Yikes!

" The only thing that can defeat a psychopath is a bigger psychopath, and I am the latter. "

   I truly believe that you are the bigger psychopath.    Do you believe that being the biggest psychopath makes you more or less credible than your opponent? 

  We have our share of psychopaths on this site and most of them are full of crap.


Michael

Roka,
Sweden
Avogadro's Lab Supply not only steals - they also lie and do unethical and illegal things.

#4Author of original report

Fri, May 18, 2012

The things he wrote above the copy-pasted email of mine is false. I filed this complaint because he refused to send this "25 cent piece", costing me so much money that I expended the effort of writing those increasingly angry emails (we had a lot of back-and-forth where he kept refusing)

So after the lies comes a Copyright violation (pasting my email - yes that is a Copyright violation - check the Berne Convention), and on top of that he violates the Terms of Service of the Ripoff report, which states that no names & addresses of the complainer shall be published.

Allow me to add something to my complaint, because I was trying to spare Avogadro's Lab Supply but seen the extremely unfair tactics this anonymous gentleman uses (he never bothered to sign his name in our email correspondence), it is only understandable that I expose his shady dealings a bit more:

Avogadro's Lab Supply is an eBay scammer. He artificially  inflates his rankings.

(Look at them) You will see that some people (always the same people) will buy half a dozen small things such as filter paper, but they are all purchased as separate transactions, and every transaction is given 5-star feedback with identical sky-high praise.

The only thing that can defeat a psychopath is a bigger psychopath, and I am the latter. I hate people like that, letting their ego stand in the way of decent customer service, causing their customers a lot of financial damage because "You should use honey to catch a fly, that works better".


Avogadro

Miller Place,
New York,
United States of America
Response to Frank de Groots Bad Review for Avogadro's Lab Supply

#5REBUTTAL Owner of company

Fri, May 18, 2012

The user who filed the above report is a Mr. Franciscus (Frank) de Groot of Gromako Data & Services Ltd. in Roka, Sweden.

His complaint was that he did not recieve a one inch piece of latex tubing. Mr. De Groot did contact us by email and proceeded to threaten to leave negative eBay feedback and initiate a SEO campaign designed to destroy our reputation on the internet unless he received his missing part. 

Mind you he could have simply just asked for the missing 1 inch latex tube without the threats.

Mr. de Groot's missing part was reshipped to him. Unfortunately this was not enough. His campaign of harassment continues to this day with multiple threatening emails everyday and reports on any site that will give him a forum. 

The following is a copy of one of Mr. de Groots most recent emails.

Hey dude..

I'm starting a site all about you, it's gonna be bad, dude..

Documenting with screendumps how you artificially inflate  eBay rankings, all your bad reviews nicely summarized, Disques comment fields where anyone can comment freely on your customer "service", HIGHLY SEO'ed, buddy.

You're forcing me to do that, since my voice will otherwise be badly heard.

So it's gonna be avogadros-lab-supply-sucks.com or something.

Will see when I have the time.

I have done this many times when there was a need to resolve a dispute, and it works wonders (I easily can get it on the first page of Google for the name of the company)

Not good for turnover, buddy. New customers often Google the company before they order.

How 25 cents can make so much difference in turnover, one wouldn't have thought that!

I just filed a Ripoff report on you, dude.

It will be soon online. I am a SEO specialist, so I madesure to put some terms in there, repeat the name of your company a  few times and write a wall of text, because Google likes that. The case is now indeed closed as far as what you can do tolimit the damage to your company, because I already ordered the missing parts.

I will of course keep adding these types of reviews forever. I am a very vindictive motherf**ker. I destroy scum like you just for fun - even if it takes decades.

Frank de Groot

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