- Report: #421552
Complaint Review: Banfield In Petsmart - Hoover Alabama
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Banfield In Petsmart
Montgomery Hwy Hoover, 35216 Alabama, U.S.A.
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Banfield In Petsmart My dog almost died or could have been paralized Hoover Alabama
This started last year with Banfield. I have had the insurance for over 4 years on 2 pets. I called last year to cancel because of the wrong info given by an office manager and the doctor not coming out and explaining my dogs condition. I filed a complaint decided to keep the insurance if this dr. stayed away from my DOGS because she has no HEART for animals and the office manager at that time give me wrong INFO.
Well this year I have had the insurance for one month my dog had his check up and got seriously ill was almost paralized if I had not gotten him to the local emergency clinic he could have DIED my dogs are my life I called to cancel was told IT was no problem, the dr called that owns it said she approved and was sorry now they are harrassing me with phone calls saying I OWE.
I dont owe anything I lost 2 days of work and almost lost my dog. this is very serious. Per two vets they give shots you are not suppose to administor. There is one shot that has not been given in 8 years yet they give it. ONe vet said they almost killed a 3lb poodle. They have no heart.
People should not be taken advantage of I gog insurance because my cocker of 14 years had a heart condition that made me work 3 jobs to pay for it so when I got my 2 new pets I took out the insurance. They need to drop this, give me my files and leave me alone. I might need help but I want to warn people DO NOT go to BANFIELD and DO NOT GET THEIR INSURANCe they are not worth going to, they do not care it is a rip off all that want is your money and then constantly tell you their are problems with your animals when there is not.
Also their office managers do not need to give info on animals if they dont know she told me my animal was mixed up with another animal and given anestesia and I called her back and she said they were mixed then when the dr. calls that DID NOT see my animal she said EMily feels bad for giving out the wrong INFO. then corporate said I have a good case and the insurnace is cancelled the dr.
who owns the location calls and says she hates to lose us but she approves the cancellation now they want a cancellation fee and the fee from the other day of $475 which both vets said they are unncessary charges that alot of charges are included in office visits. This place is a bunch of BULL. DONT FALL FOR IT!!!
Ann
Pelham, Alabama
U.S.A.
Well this year I have had the insurance for one month my dog had his check up and got seriously ill was almost paralized if I had not gotten him to the local emergency clinic he could have DIED my dogs are my life I called to cancel was told IT was no problem, the dr called that owns it said she approved and was sorry now they are harrassing me with phone calls saying I OWE.
I dont owe anything I lost 2 days of work and almost lost my dog. this is very serious. Per two vets they give shots you are not suppose to administor. There is one shot that has not been given in 8 years yet they give it. ONe vet said they almost killed a 3lb poodle. They have no heart.
People should not be taken advantage of I gog insurance because my cocker of 14 years had a heart condition that made me work 3 jobs to pay for it so when I got my 2 new pets I took out the insurance. They need to drop this, give me my files and leave me alone. I might need help but I want to warn people DO NOT go to BANFIELD and DO NOT GET THEIR INSURANCe they are not worth going to, they do not care it is a rip off all that want is your money and then constantly tell you their are problems with your animals when there is not.
Also their office managers do not need to give info on animals if they dont know she told me my animal was mixed up with another animal and given anestesia and I called her back and she said they were mixed then when the dr. calls that DID NOT see my animal she said EMily feels bad for giving out the wrong INFO. then corporate said I have a good case and the insurnace is cancelled the dr.
who owns the location calls and says she hates to lose us but she approves the cancellation now they want a cancellation fee and the fee from the other day of $475 which both vets said they are unncessary charges that alot of charges are included in office visits. This place is a bunch of BULL. DONT FALL FOR IT!!!
Ann
Pelham, Alabama
U.S.A.
4 Updates & Rebuttals
Michelle Wright
Trussville,Alabama,
How long it took to even find your website, you have correct?
#2General Comment
Tue, December 23, 2014
Your job posting which you posted , I believe with every website out there told me you pay nothing, and your turn over is high and the job description is well written as if your hiring a Office Manager, vet tech, event promotor, ac/pyable. while telling them remember to smile, as you tell Mr. Jones he owes $ 500.00 and how about some of this high priced $40.00cat foot for Ginger you know she looks a little fatty haha. While pushing sick cats and dogs back because your interviews not so swell with Maria why? Your insulating her as you continue to say what! Good Luck Doc! Oh not looking for a job I work for a hiring agent. EEOC
Savvy Consumer
Marianna,Arkansas,
U.S.A.
VETERINARIAN and VETERANS ADMINISTRATION are 2 TOTALLY different things!!!
#3Consumer Comment
Fri, July 10, 2009
Ok, I'm with Robert on this one. I believe there has been some confusion between a veterinarian, a doctor for animals; and a Veteran, a person who has served in the armed forces. The Veterans Administration has nothing to do with your average person's pet's animal health care. As a very proud wife of a Veteran, I find this mistake rather interesting!
Pardel
Bernie,Missouri,
U.S.A.
Robert re-read the post!
#4Consumer Suggestion
Sun, February 08, 2009
Am I missing it? I do not see anything in this posters post about the VA? She is talking about a vet office not a VA office.
Robert
Bowie,Maryland,
U.S.A.
What does this have to do with the VA?!
#5Consumer Comment
Sun, February 08, 2009
Please tell me the Vetran's Administration has something to do with your dog.
