Zia
Modesto,#2Consumer Comment
Wed, December 03, 2003
They have modified their systems and although I don't have direct deposit, they have kept their word to customers that I know personally (family members).
Jessica
Columbia,#3Consumer Suggestion
Wed, November 19, 2003
You get a statement every month. Look at it. As soon as you saw the fee that was in question, you should have checked into it. If the situation was not resolved to your satisfaction, then close your account. You're lucky they gave you fifteen dollars back. Most statements have the provision that you need to report any errors or concerns within 60 days in order to dispute them. Once again, reading would be useful here. I work at a bank, so I'm familiar with this situation. Your bank was being nice in refunding these legitimate fees, but they should have only given you 10.00 back. YOU ripped THEM off.