- Report: #1107526
Complaint Review: Bank of America - Simi Valley California
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Author Not Confirmed
Why?
Bank of America
400 National Way Simi Valley, 93065 California, USA
Phone:
(800) 432-1000
Web:
http://www.bankofamerica.com
Categories:
Business Rating:
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Bank of America, Safeguard Properties, LLC, VacantRegistry.com, Federal Property Registration Corp, FPRC Reported my home that I've lived in for over 2yrs as vacant/abandoned and is insisting that I pay a vacant property registration fee Simi Valley California
Bank of America sent a "field service inspector" out to drive by my home this past year, which I've learned was a third party they hired, called Safeguard Properties, LLC. At that time, for whatever reason, the field service representative logged my home as vacant/abandoned.
I've lived in my home for over 2yrs, and have kept the grass/yard well manicured, home well maintained, and have never left the home. I have been current on my mortgage, and am not behind on any payments. However, they decided to register my home as vacant/abandoned with a group called FPRC (Federal Property Registration Corp) which owns/operates VacantRegistry.com.
They then added a $275 fee to my mortgage, which I've refused to pay, and it has continued to show up on my bill as past due/late because I'm refusing to pay it. When I call Bank of America, they tell me to deal with Safeguard Properties. When I call Safeguard, they tell me to call Bank of America. I've spent over 8 hours dealing with both companies and have not received any support from either of them. Every time I talk to them, they tell me a different story and no one has been able to fix this. They claim the $275 was paid to the City of Apopka, but when I asked for a copy of the invoice, it was paid to VacantRegistry.com (Federal Property Registration Corp).
It all sounds like a huge scam, and no one at any of these companies is addressing it.
