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  • Report:  #200686

Complaint Review: Bank Of Kansas - South Hutchinson Kansas

Reported By:
- Hutchinson, Kansas,
Submitted:
Updated:

Bank Of Kansas
6th And Main South Hutchinson, 67505 Kansas, U.S.A.
Phone:
620-663-5011
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
First of all, let me write that Bank of Kansas has helped me in the past and has overall what I consider to be good customer service.

The one thing that I do not feel is right is the fact that they did not inform me that I had to sign a document to close a savings account.

I withdrew what money I had in said account and said I wanted to close it out. The person at the drive up allowed that this was okay but did not bother to inform me that I needed to sign out inside at some time.

So, a few months later, after thinking I have closed this saving account, I get a bill with a minus balance of $9.98. Not a lot, but still as long as it was not paid and the account signed off, I would still be charged for having an open account.

This, I feel amounts to legal theft. Consider, If this had continued, more would have been added to this kept open account.

To make a long story short, I paid the paltry sum needed and signed out of said account.

This is only one small example of how banks are ripping people off.

Again, let me reiterate, I feel that overall, Bank of Kansas provides good customer service.

What happened, I do not feel is right and I believe I should be reimbursed.

Bill

Hutchinson, Kansas
U.S.A.


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