These are the details of complaint.
My doctor's appointment was on 5/2/17 with Dr' Russell A. Gross, it was explained to me by my health insurance that as long as I don't have a medical issue, this is considered an annual well visit/ physical. This is preventative care and not an office visit. There was No one at Dr. Gross office that explained to me that this was not a annual well visit/ physical and instead an office visit.
The blood test considered part of the routine physical exam as a long the medical provider does not add to the blodd test. My blood test appointment was on 5/16/17. There was No one at Dr. Gross office that explained to me that this was not a annual well visit/physical and instead office visit.
I received statement number 900708 on 5/23/17 soon after claiming I owe them balance. I paid Barnabas Health Medical Group / RWJ Barnabas Health $270.28.
Barnabas Health Medical Group / RWJ Barnabas Health sends me a letter on 6/1/17. In the letter, they state statement number 900708 was sent in error, disregard the statement no payment due until later date.
I contacted Barnabas Health Medical Group / RWJ Barnabas Health Business Office Services on 6/6/17. I spoke to Anne. I asked the question, was the doctor visits on 5/2/17 and 5/16/17 annual well visit/ physical? Anne gave me reference #416535557.
I contacted Barnabas Health Medical Group / RWJ Barnabas Health Business Office Services again on 6/13/17 and spoke to Mary Anne. Mary Anne stated an investigation is under way.
On 7/3/17. I contacted Barnabas Health Medical / RWJ Barnabas Health Business Office Services again and Stephanie said I owed and needed proof of payment,
I owe money?! The truth is they owe me money!!
anonymous
Eatontown,#2Author of original report
Thu, April 12, 2018
02/2018
The same Barnabas Health Business Office sent me a fraudaulant $29 bill for no medical service or no office visit 9 months after refusing to issue me a refund last year!
#3Author of original report
Wed, July 12, 2017
My doctor's appointment was on 5/2/17 with Dr. Russell A Gross. it was explained to me by my health insurance that as long as I don't have a medical issue, this is considered a annual well visit/physical. This is preventative care and not an office visit. There was no one at Dr Gross office that explained to me that this was not a annual well visit/physical and instead office visit. The blood test is considered part of the routine physical exam as a long the medical provider does not add to the blood test. My blood test appointment was on 5/16/17. There was no one at Dr Gross office that explained to me that this was not a annual well visit/physical and instead office visit. I received statement number 900708 on 5/23/17 soon after claiming I owe them balance. I paid Barnabas Health Medical Group / RWJ Barnabas Health $270.28. Barnabas Health Medical Group / RWJ Barnabas Health sends me a letter on 6/1/17. In the letter, they state statement number 900708 was sent in error, disregard the statement, no payment in due until a later date.
I contacted Barnabas Health Medical Group / RWJ Barnabas Health Business Office Services on 6/6/17. I spoke to Anne. I asked the question, was the doctor visits on 5/2/17 and 5/16/17 annual well visit/physical? Anne gave me reference # 416535557. I contacted Barnabas Health Medical Group / RWJ Barnabas Health Business Office Services again on 6/13/17 and spoke to Mary Anne. Mary Anne stated an investigation is under way. On 7/3/17. I contacted Barnabas Health Medical Group / RWJ Barnabas Health Business Office Services again and Stephanie said I owed money and needed proof of payment. This is untrue and in fact I am owed a refund for the amount of the errant statement of $135.14.