- Report: #332451
Complaint Review: Bbg Communications International Satelitte Coomunications - San Ysidro California
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Bbg Communications International Satelitte Coomunications
511 E San Ysidro Blvd #1770 San Ysidro, California, U.S.A.
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Bbgbbg Communications International Satelitte Coomunications massive overcharge on telephone charges San Ysidro California
I made 3 calls from the hotel lobby in jamaica to england the total of these calls was 12 mintues, this cost me over 60. Ironically we could have made these calls from our hotel room but as the hotel charges were expensive we thought we'd use this method. I telephoned BBG today and accepted a credit of 26 by a man who sounded like he said the same lines throughtout his working day, he advised that the refund would take 30 to 90 days to go through and threatened that if I took any further action then my credit wouldn't be actioned. This company is despicable and I shall be contacting Samsara hotel in Negril to ask them to remove this telephone from their reception. I am not too sure if I can recover this amount from my credit catd company but I will be contacting them to make them aware.
Steph
thetford
United Kingdom
Steph
thetford
United Kingdom
1 Updates & Rebuttals
Steph
thetford,Europe,
United Kingdom
bbg communications
#2Author of original report
Mon, May 26, 2008
I have emailed the hotel explained the situation to them and have advised that I hold them responsible as they must be aware of the inflated prices that BBG charge, in response to this they forwarded my email to BBG who now after a few emails have offered a refund of 53.68 from my original charge of 67.11!! So I would advise that if you made the call from a hotel to start with them, I also copied the hotel in on every email received and sent.
