Steph
thetford,#2Author of original report
Mon, May 26, 2008
I have emailed the hotel explained the situation to them and have advised that I hold them responsible as they must be aware of the inflated prices that BBG charge, in response to this they forwarded my email to BBG who now after a few emails have offered a refund of 53.68 from my original charge of 67.11!! So I would advise that if you made the call from a hotel to start with them, I also copied the hotel in on every email received and sent.