- Report: #773950
Complaint Review: BBV*HOTMOVIESALE.COM - Internet
Reported By:
Andrera -
Clovis, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BBV*HOTMOVIESALE.COM
Florida 93612 Internet, United States of America
Phone:
Web:
WWW.BBV*HOTMOVIESALE.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BBV*HOTMOVIESALE.COM BBV*BESTREBATEBUY.COM They wrongfully charged my Visa Credit Card 9.95 twice, Internet
I went on my credit card summary and seen two charges of 9.95 from bbv*hotmoviesale.com on 8/29/11 and bbv*bestrebatebuy.com on 8/22 both were wrongfully charged to my account I would really like to settle this and just get my money back.
3 Updates & Rebuttals
Brian
Pittsburgh,Pennsylvania,
United States of America
Bestrebatebuy
#2REBUTTAL Individual responds
Fri, January 11, 2013
These people are crooks, I also did not agree to charges and they also billed me twice. What a coincidence!! They need to be prosecuted.
AndreaM
Clovis,California,
USA
I DO NOT EVER REMEMBER ACCEPTING THIS SUBSCRIPTION I WOULD JUST LIKE TO CANCEL THE MEMBERSHIP AND I WOULD LIKE MY MONEY REFUNDED BECAUSE I DID NOT SIGN UP FOR THAT. I DO NOT WANT IT. THANK YOU
ANDREA MORENO
BBV Support Team
Boca Raton,Florida,
United States of America
HotMovieSale.com
#4UPDATE Employee
Sat, September 24, 2011
Hi there,
I'm Jeff from the {HotMovieSale.com/BestBrandValues} Support Team.
I am sorry for the inconvenience caused.
Please note that you are charged for your monthly BestBrandValues.com membership.
Please note that we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.
If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first item and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.
Please note that you also signed up for BestRebateBuy.com membership. Your Credit Card is also charged $9.95 for BestRebateBuy.com membership.
While you were shopping on http://www.hotmoviesale.com you agreed to be a member of BestRebateBuy.com service.
You submit a survey form and provided your Email address to agree to join BestRebateBuy.com.
We try to help all our customers to the best of our abilities. Our representatives are available 24 hours a day, 7 days a week.
If you need any assistance regarding refund, please contact us via Phone support or support ticket and we will be happy to assist you further.
