- Report: #1414754
Complaint Review: Beaute Lift - Santa Ana California
Reported By:
Juaria -
Detroit, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Beaute Lift
Santa Ana, California, United States
Phone:
(877) 264-2851
Web:
Beautelift.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beaute Lift They put unauthorized charges on my credit card Santa Ana California
Report Attachments
A $4.95 free trial was advertised. Initially, I completed all the information on the online form except the payment information. I was skeptical so I closed my browser. The next day, a customer service agent called me and said he saw that I failed to complete the payment portion of the form to complete my free trial, but if I indeed had the $4.95 for the shipping charge, he’d be glad to assist me with delivery of the item. He assured me that $4.95 would be the ONLY charge to my account and that covered the shipping of the item, but the item was in fact free. I just reviewed my credit card statement and I have an additional $4.99, $89.95, and $87.94 in charges on my account.
I immediately called the 800 number listed on my statement and Nicholas told me I should’ve read the terms and conditions, but he’d offer me 30% discount. I rejected that, then he offered a 50% discount, and I rejected that one as well. He then proceeded to offer me a 75% discount. I asked him would that 75% be taken off of the entire $182.88? He said no, it would be taken off the last charge of $87.94. He also said he was simultaneously canceling my account so I wouldn’t be charge any further. I asked him what further charges had I incurred to even be charged for, he said he didn’t see what the significance was of answering that question if he’d already canceled the account. I’m utterly appalled at the unmitigated gaul this company has expressed in robbing my account.
