- Report: #1346674
Complaint Review: Beauty Impressions - Internet
Reported By:
gullible no more -
SHAWNEE, Kansas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beauty Impressions
Internet, USA
Phone:
1-855-260-1660
Web:
BeautyImpressions.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beauty Impressions Thought was free, but enrolled in program Internet
Saw an advertisement for a free sample of skin cream. just pay S & H. Ordered and paid $5.95 for skin cream ans $3.95 for eye stuff. Nothing but a Welcome card was enclosed with the product.
Checked my card statement and was shocked to find $105 79 ns $97.83 charges for these two products. Called Beauty Impressions.net customer service to inquire about these outrageous charges. 1-855-260-1660.
I was informed that I had enrolled in a monthly program and since I had not called within 14 days that I had consented to pay the real cost of the product. So, was not free after all. I would be charged the monthly price until I called to cancel. Told the CSR that I wanted the entire $203.62 back and was entirely unaware of this. He said it was plainly stated that this was the what would happen. Did not see this anywhere, add said free.
CSR said I could return the products for the credit, but would be a $20.00 restocking charge ( total of $40.00) and I would pay shipping.
Then was told they would give me 40 % back. I said I wanted the entire amount back. Then was told they would give me 70 % back within 7-10 working days. Did calculations and decided to agree to 70 % back, because of the postage to send back.
My conclusion: Nothing is free. There is always a catch. This company counts on you to not call to cancel within their time frame, whatever that maybe, which was not clear. If this was a decent, honest company. a reminder would have been included with the product. But, nothing pertaining to this "little" fact was in there.
Crappy company with crappy business practices. I felt so stupid and gullible, but wiser now. Rest assured that I will be checking for that credit to appear in 7-10 working days.
