- Report: #1353113
Complaint Review: Becker Professional Education - Illinois
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Author Not Confirmed
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Becker Professional Education
3005 Highland Pkwy 60515 Illinois, USA
Web:
https://www.becker.com/
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Becker Professional Education Company website had a problem, order and paid two textbook sets only got one Downers Grove Illinois
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I bought one 9 month USMLE program for online review with Becker, and ordered two book sets. I paid for the program and book sets using FlyWire, a service for transfers. My payment was accredited and the order was shipped. I was sent an "Order Shipment confirmation" mail, which stated two textbook sets.
When my package arrives, I only have one set. Thus, I mail Becker to ask why is that and they mention some sort of "Textobook" policy, which is not on their website, that suposedly allows only 1 textbook set per subscription. No refunds were offered on their answer, only the following:
"I apologize but our textbook policy applies to all Becker USMLE students. We are unable to change our policy on this.
Please let us know if you have any further questions or concerns."
