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  • Report:  #904386

Complaint Review: Bell Road Ford - Phoenix Arizona

Reported By:
Drkhrldy - Phoenix, Arizona, United States of America
Submitted:
Updated:

Bell Road Ford
2401 W Bell Rd Phoenix AZ 85023 Phoenix, 85023 Arizona, United States of America
Phone:
6024572144
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
This has got to be the WORST Ford dealership in the state of Arizona! Their employees have the mentality of 5 year old children.  When a manager  comes outside and tells a customer that she is not the only person in the world, you have problems.  They do nothing but lie, and will take a qualified buyer and tell them to hit the road if you don't do as they want. They also don't check their cars to make sure they are fueled for test drives! My unfortunate experience was that they took me for a test drive and the car ran out of gas. I was standing outside in over 110 degrees waiting for them to come and relieve us.  Good thing that everyone that went past saw Bell Ford on the car!  Their management team is a ridiculous joke, or should I assume that everyone is a manager including the salesman? The finance manager Steve, is a confrontational child that  needs to go back to the 5th grade where he belongs.  He does not know how to treat a customer, and a qualified one.  But one thing he sure does know how to do, is lie, and open that big mouth of his.  For such a little guy he sure has a lot to say.  If i could save one person from the  hassle I went through, I will be happy. 


1 Updates & Rebuttals

Mark Freeman

Colorado Springs,
Colorado,
United States of America
classic

#2Consumer Comment

Tue, July 03, 2012

First off, I truly am sorry for their pathetic, apethetic attitute towards you.  secondly, this was flippin hysterical how you wrote it.  Good job!!!!  I have to give you serious credit points as you kept your cool.  Anyhow, thanks for the read.  I'm reading it on my daily radio show (AM1300 Colorado Springs) from 5p - 6p MST today...login if you want to hear it.  This report has landed on my "best of the best" reports, so thanks for the material.  Seriously, sorry for your experience too.  Best of luck.

Mark

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