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Bellezza Products, LLC, /Hydroxatone won't cancel auto ship or give RMA # for return of merch. bogus customer service line Hoboken New Jersey
I REALLY WISH I WOULD HAVE DONE MY RESEARCH ON THE INTERNET BEFORE I ORDERED THE "FREE TRIAL" FROM HYDROXATONE FROM A TV AD. I REALIZED MY MISTAKE THE VERY NEXT MORNING AND IMMEDIATELY GOT ON THE PHONE TO CANCEL. THEIR CUSTOMER SERVICE LINE HAS NOT WORKED FOR OVER A WEEK AND FROM WHAT I CAN SEE FROM OTHER POSTS ON THE WEB IT PROBABLY NEVER DID WORK. WHEN YOU CONTACT THE ORDER NUMBER YOU CAN SPEAK TO A SUPPOSED MANAGER WHO ASSURES YOU THAT THEY WILL HAVE CUSTOMER SERVICE CALL YOU IMMEDIATLY AND CANCEL YOUR AUTO SHIP AND GIVE YOU AN RMA FOR THE MERCH YOU ALREADY RECEIVED. I HAVE TALKED TO THEM TWICE WITH NO RESULTS. I HAVE ALSO EMAILED THEM WITH NO REPLY. I PROACTIVELY CANCELED MY CREDIT CARD TODAY SO THAT I DON'T END UP LIKE THE OTHER UNFORTUNATE FOLKS WITH POSTS ON THE NET THAT HAVE LOST HUNDREDS OF DOLLARS TO THIS COMPANY. I AM VERY UNHAPPY THAT I HAD TO DO THAT AS IT WILL CAUSE MORE TROUBLE TRYING TO GET THE NEW NUMBER TO THE PEOPLE I DO VALID BUSINESS WITH. I AM JUST VERY THANKFUL THEY ONLY GOT THE $6.95 FROM ME AND NOT HUNDREDS OF OTHER DOLLARS UNJUSTLY. I HOPE THIS CAN SAVE OTHER PEOPLE THE TROUBLE BEFORE IT STARTS AND I WISH THAT SOMEONE WOULD PUT THESE SCAMMERS OUT OF BUSINESS !!!!!!!