- Report: #1075452
Complaint Review: Benson Chrysler Group LLC - Greer South Carolina
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Author Not Confirmed
Why?
Benson Chrysler Group LLC
Wade Hampton Blvd Greer, 29651 South Carolina, USA
Phone:
(864) 877-016
Web:
www.bensonchryslerdodgejeep.com
Categories:
Business Rating:
(0)
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Benson Chrysler Group LLC Warranty ?? Doesn't mean a thing.. Greer South Carolina
My problem is that this truck obviously is not able to be fixed. Benson was not able to solve the problem, they told me to contact Chrysler. Chrysler told us to take the truck to Big O Dodge. Both of the dealers have had this issue of the truck not starting on them while in their possession. And they are clueless on how to resolve getting this truck to work. Since Big O was not able to fix the problem, they called in an expert from Chrysler, and he has thrown up his hands. As of right now, the truck is sitting at Big O, and they can't give me an answer on anything. I have been paying on a new truck that has been unreliable, and I can not use. I want someone to admit that they can't fix it, it's under warranty still...I would just like a new truck to drive. It's been in the shop 14 times since 11-23-12/ a total of 44 days that I have not been able to use the truck. Not happy !
3 Updates & Rebuttals
KENNY
Greer,South Carolina,
Update !!
#2Author of original report
Fri, August 16, 2013
Since I have posted this review, and sent several letters to Chrysler, and the dealership, I now have a new truck !
I didn't see this happening, but later that evening after I posted everything, I got a call from the dealership wanting to make this all go away. We negociated for a little while, because I really thought that I shouldn't be out anymore time and $$. We made a deal on a new 2013 Dodge Ram 1500, $10.00 more a month, and he threw in some accessories. I'm ok with this, the truck is newer, and it looks great ! plus, so far it starts..haha
By the way..I went to get my things out of the damaged truck and was horrified to see that everything in the dash board was dismateled, and everywhere--that truck would never be the same again. so I'm glad that I made my deal--I also found out that, this particular model (the 2012 Dodge Ram 1500) has been having trouble with the inginiation switch..the details are not important, but Chrysler knows about this problem and isn't admitting to this (to us), but I found out that the dealers are aware of the problem...I just wish they would have jumped on helping me sooner, then waiting for me to get angry about this. ...
Anyway--thanks for letting me vent !!
Auto dealer fraud Investigator
Scottsdale,Arizona,
Kenny this is for YOU PLEASE READ
#3Consumer Suggestion
Tue, August 13, 2013
i Kenny have the editor contact me. The editor at this website knows me very well I have connections at Chrysler motor Corporation and I can help you get your truck fixed or replaced. Go look up Towbin Dodge in Nevada Look at the report regarding a Dodge Challenger with transmission troublesThree guys name is Mark. The dealership didn't want to fix his car under manufacturer warranty.
After I contacted my connections at the corporation I got his car fixed with no money out of his pocket. Trust me the Editoof and Founder of this website knows me very well I have connections in the auto industry and I can help you with your troubles.
The executives at Ford Motor Company, Chrysler Corporation Toyota Motor Corporation know me very well. Believe me I have the connections to help you get your troubles fixed. So does your dealer but maybe they just want to sell you another truck I don't know. Contact the editor of this website and ask him to speak to the auto fraud investigator and prove to him that you posted this report. If you can prove him to that you posted this report I will help you And at no cost
Tyg
Pahrump,Nevada,
Lemon Law
#4General Comment
Tue, August 13, 2013
You may be able to find relief on your situation by researching your states individual Lemon Law. It will depend on when you first purchased your vehicle. Many companies have policies that demand that ALL available channels be used to repair a vehicle before a full swap happends. Sometimes you just have to wait for the giant corporations to come to the same conclusion as you have. BUT they must do thier job first. Its even in your warrenty paperwork so just try and be patient.
