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  • Report:  #637365

Complaint Review: Bergen Regional Hospital - Internet

Reported By:
Tom - Denver, Colorado, United States of America
Submitted:
Updated:

Bergen Regional Hospital
230 East Ridgewood Avenue Internet, United States of America
Phone:
201-967-4000
Web:
www.bergenregional.com
Categories:
Tell us has your experience with this business or person been good? What's this?
To Whom It May Concern,

I am writing to file a formal complain regarding Bergen Regional Medical Center.  On Monday, June 7th, 2010 I arrived at approximately 10:30 by ambulance voluntarily to their ER, not feeling well after a flight into New Jersey from Denver and also a panic attack.  It was horrible experience in that ER; the security guards were like they were working for a prison.  I was not seen by a doctor in ER until about 3:30 am, he told me they were going to have me talk to a psychiatrist.  I spoke with him approximately 5:00 or 5:30am and then again about 7:00am and he was very short and rude with me the last time I spoke with him.  He started me on Lithium approximately noon, claiming I was bi-polar after he had only spoke with me for 10 minutes total. 

At 8:00 am I was moved from the regular ER over to one of the small psych rooms attached to the ER and I was not allowed to exit this area.  I was in his room until 4:30pm, at which time they moved me up to whats called Psych Unit A1.  I was able to shower and put on my street clothes at this time and relax and watch television.  I was a bit unnerved from the start being in there to be honest.  The next day is when I met Dr. Mohammad Ramay and my social worker Vicky; I did not know she was my social worker at first, as she never mentioned it.  Vicky did mention that I had Cigna and that was going to be a problem for authorization.  I spoke with them for maybe 5 minutes, explaining why I had come to the hospital in the first place.  Vicky also gave me a form to sign, saying that I was there voluntarily, but that had been changed from me originally going in there, from voluntary to involuntary, it appears and she stated that ER had changed or put me in as involuntary, which was not the case. 

Dr. Ramay then added a medicine called Geodon, 40mg along with the Lithium, saying I was still manic, he also commented I was probably worked up because of environment, so he also prescribed Clonapin.  I took my first Geodon at 5pm on Tuesday and about an hour later, I felt awful, couldnt keep my eyes open and this is hard to explain, felt like someone was twisting or squeezing my brain.  I told Dr. Ramay about this the next morning and also refused the 8:00 am dosage, Wednesday, June 9th.  I also could not keep my legs still.  I mention all of this to Dr. Ramay and he said I HAD to take the Geodon to get better and it doesnt sedate people as I told him it was doing to me.  He said about my legs, he would prescribe something called Cogentin, to stop that.  I was now on 4 meds and came in there on nothing at all. 

I told Dr. Ramay the following day, that this was not stopping restless leg and that the Geodon, which he had put up to 80 and then dropped to 60mg, had a bad affect on me and the Cogentin was not working at all.  They told me to give it time, that I had just started taking it.  I had told Dr Ramay about the Geodon on Wednesday, Thursday and Friday, I finally refused to take it.  I did not mention this to the doctor or say much more as I felt they would keep me for any reason as it appears that they are just putting people on things they dont need to be on, as well the way the staff treated people.  I literally saw nurses screaming and swearing at patients.  I was there for a week and this really messed with my head and has caused claustrophobia as I was there for 8 nights and we were not allowed to go outside the whole time I was in there.  This can be bad if a person is in there for depression, also made me feel like I was in jail and all I wanted was something for not feeling good. 

They let me out on the 15th, as they were only authorized by Cigna until then, that is what my Cigna case worker told me on Friday the 11th when I was on the hospital phone with her.  When I left the hospital, I could barely speak or sign my name because of the medications, I could hardly speak and sometime had to force words to come out, which in turn came out screaming, my writing when signing my name fizzed out towards the end, my hand could not do it.  I felt much worse when I left there, than when I entered.  I wasnt speaking much when I was in there and I was writing, so didnt realize it until I was signing my discharged papers, and by this time, I was scared to death to say anything and just wanted to get at of there and back home to Denver.  I was only supposed to be there for 3 days for a meeting, but ended up being for 8 days.  Also, there was no real therapy, except drug therapy. 

After the initial meeting with Dr. Ramay, I only saw him for about a minute every week day after that and on the weekend, the resident doctor, who knows me even less than Dr. Ramay if possible. We were allowed to be up as early as 6 am and to be in bed by 11pm, but during the week, they had maybe 3 hours of activities/therapy and on the weekends, one our may, we were told by a nurse Wendy that the rest of the time is to reflect on what we have done.  What we have done, I was in there for not feeling well and an upset stomach as well as panicky.  So out of fifteen hours during the week, we have 12 hours of free time, but there is one ping pong table, newspaper, and one TV, so in my opinion, this was not a therapeutic environment at all. 

When I left there I felt like I had drunk 10 cups of coffee and felt like that for a week, until I stopped the lithium and it was out of my system.  I have a psychiatrist and a therapist that have both helped me with that and I am still working on the claustrophobia.  Vicky also talked to me about a patient, Matthew in there, he was around 52 and I mentioned to her about poor guy, walks around talking to himself, and she says to me, yeah, thats the best he gets, he is schizophrenic.  I mentioned that is sad, but that makes me uncomfortable that she may be talking to other patients about me.  It appeared to me in my opinion, that I was there and they were milking my insurance as well as others.  I apologize for the delay, but it took this long to get my head cleared from this whole experience as the whole thing haunts me.  


Thank you for your time,




10 Updates & Rebuttals

almost paralyzed at brmc

new york,
New York,
re: did I call police regarding assaults/rapes at Bergen regional

#2General Comment

Wed, November 26, 2014

Oh I did a lot more than channel law enforcement. If you work there start looking for a new job and change your name otherwise I hope I see you and your coworkers being hauled off in handcuffs.

 

it will be shut down I promise you that.

 

 

 

 

 


Stacey

Texas,
WRONG

#3Consumer Comment

Thu, April 24, 2014

 Once you make a report to the Health Department or JCAHO they are obligated to do a survey which is very time consuming and costly if violations are found. As for the rapes - did you call the police???? If not I have a hard time believing any report you make. 


almost paralyzed at brmc

new york,
New York,
I DID

#4REBUTTAL Owner of company

Thu, March 27, 2014

I REPORTED THEM MULTIPLE TIMES, THERE WERE ALSO RAPES GOING ON IN THERE YET NOBODY HAS COME ALONG AND SHUT THAT HELL HOLE DOWN ....

 

APPARENTLY THE HEAD OF THE HOSPITAL PUTS UP A LOT OF MONEY TO FUND NJ DEMOCRAT CANDIDATES' CAMPAIGNS...

 

U THINK I'M NOT AWARE OF THE POLITICS INVOLVED? THAT PLACE IS GONNA GET BOMBED AND BURNT DOWN ONE OF THESE DAYS IF CERTAIN PEOPLE DON'T MOVE THEIR A****... 


Stacey

Texas,
Once again this is not a traditional Hospital

#5Consumer Comment

Sun, March 16, 2014

 If they almost snapped your back then report them to the appropriate agency!!!


almost paralyzed at brmc

new york,
New York,
ALMOST PARALYZED AT BRMC

#6Consumer Comment

Sun, February 23, 2014

UM.....I WAS ALMOST PARALYZED THERE FOR REFUSING MEDICATION... THEY SNAPPED MY BACK SO BAD I COULDN'T GET OFF THE FLOOR AND MY BEADED BRACELET WENT FLYING ALL ACROSS THE ROOM INTO PIECES....

 THAT PLACE OUGHT TO BE SHUT DOWN


looknotouch

New York,
New York,
Bergen Regional/ Formerly the Notorious Bergen Pines

#7General Comment

Thu, August 29, 2013

Really? you stayed there and that's all that you could come up with regarding your brain being squeezed?

I was admitted and entered the Royal Rumble wrestling match with a team of prison guards for walking out the door to the emergency room not realizing i was in an area "not designated for patients."

I then played tackle football as all these barbarians were on top of me ripping off my clothes. Upon being knocked unconscious, I woke up literally the next day on a different floor highly doped up and medicated where I witnessed a pregnant woman who was administered antipsychotics at such a high dose she started having seizures. 

When it came time for medication I refused, not realizing this was an invite for round two called "ambushed and nearly paralyzed" as I fell to my knees after being jumped by one jamaican military guy and an asian sergeant. 

as I limped back to my room at some point I probably called someone screaming as the rest is all a blur. I do remember witnessing someone with brain damage receiving ECT and being called the wrong name by staff. my beaded bracelet was flung across the room as the beads spread everywhere and i was told if i talked about this again I would never walk. Everytime i mentioned it during my stay there I was heavily doped up.

I did happen to see a gang of thugs wearing thick gold chains come out to witness one particular humiliating and degrading experience. I felt like a star. 

That doesn't include the bodily contortions on a separate occasion because they didn't administer the proper combination of medication to combat side effects.

I also saw a girl who reminded me of a robotic wind up toy from being forced on all the medication and was told if i didn't keep quiet they would make me like her. 

FYI if you complain about it to anyone they will try to get you to undergo psychiatric counseling as a result of their barbaric behavior and will proceed to have hospital staff members gang stalk you...

I guess because it's a state hospital it's run by the government and they oversee those sorts of experiments and stuff. Look up MKULTRA it's definitely something worth delving into.

I ended up in there because some a**hole slipped me LSD while i was in the middle of working my shift and at the time was a contender in a competitive, high-money making industry. 

Glad all you got was a squeezed brain. I feel like my whole body got crushed in there and the only thing that survived was my brain. 


Tom

Denver,
Colorado,
USA
ambulance

#8Author of original report

Thu, March 03, 2011

I was at a hotel and no car rental I in town on business.


Tom

Denver,
Colorado,
USA
comment

#9Author of original report

Thu, March 03, 2011

did I kill myself, what does that mean?  I wrote this didn't I D.A.?  I did not even know I was going to a behavioral hospital as I was from out of state and don't know Jersey, I was going to the ER cuz I was not feeling well and it turns out that I AM not bipolar and was put on the wrong drugs, I just have anxiety so they meds they put me on made it worse and triggered other problems.  I can't believe anyone would protect a place, part of the issue was being there for 8 days and they didn't let us go outside so that triggered problems too.


Anonymous

Longwood,
Florida,
U.S.A.
DID YOU KILL YOURSELF?

#10Consumer Comment

Sat, September 04, 2010

Well, did you kill yourself or not? We are all "dying" to know! No pun intended.

On a serious note; did my tax money go to pay for this nonsense?


Stacey

Dallas,
Texas,
U.S.A.
Uh huh

#11Consumer Comment

Sat, September 04, 2010

This hospital is a behavioral health hospital as well as a nursing home so what is the reason you needed an ambulance to transfer you to this facility?? Your report is very long and sketchy.

If you don't like the treatment of care you received contact JCAHO for this is an accreditated facility

 

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