Tell us has your experience with this business or person been good?
Best Buy Westminster, Colorado Customer Service Associate Carol BercheC Credit Card Fraud Best Buy Sales Associate ripoff consumer rip-off fraud Westminster Colorado
On April 5th 2003 I went into the Best Buy store in Wesminster Colorado to purchase a a DVD and a home stereo component.I was going to use my Best Buy card to make the purchase, but was told I needed to reopen an account since I had not used my card in over a year.
I gave the customer service associate, Carol Berche, all of the neccessary information to procees my new card. Along with all this information my ID which had my SS# on it as well.
Carol took a very long time to process my account request, and she spent a considerable amount of time away from the counter.
The purchase I made on this day was $358.00 and some odd cents.
A few weeks pass and I recieve my Best Buy statement. On the statement it shows charges at another Best Buy store, which consequently Carol used to work at. The charges Totaled $2696.00
and some odd cents. A charge I did not make.
Absolutely none else had my Best Buy credit information along with my ID information except someone at that store. I did not even know my account # until I recieved the card in the mail.
Be VERY careful about who you trust your information with, even at a store as well known as Best Buy.
The original dispute I filed with the company was released.
I have filed another dispute that is still pending, and of course I have filed a report with the Sheriffs Department.