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  • Report:  #1472687

Complaint Review: Best Movers of America - Hollywood Florida

Reported By:
Joellen - Pittsburgh, Pennsylvania, United States
Submitted:
Updated:

Best Movers of America
2980 Simms St Hollywood, 33020 Florida, United States
Phone:
(954) 239-5115
Web:
www.bestmoversofamerica.com/
Tell us has your experience with this business or person been good? What's this?

We had a terrible experience with Best Movers and their agent. They way under estimated the cost. Originally they quoted about 5 thousand dollars. Final cost was double that amount! The moving company they contracted with was very disappointing. They were several hours late and sent 4 people that barely spoke English. The were rough with our belongings. And several items arrived at our house in South Carolina damaged. Including a flat screen TV. Tempurpedic box spring and various other pieces of furniture. Some antiques. I had to pay 7 thousand in cash before they unloaded the truck. When I complained about the damage the mover dispatcher offered me 600 dollars. Which I took. I had been on the phone several times with Best during the move. At each interval I had to initiate the contact. When I finally called at the completion of my move from NY to SC and complained about the damage. I would never recommend them or use them again for any moving services. Despite their assurances of customer service they did not live up to their claim. Their moving company agent was worse. Very rude and only offered me money when I complained and threatened to call Best and report them.



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