- Report: #1297643
Complaint Review: Best Movers of America - Internet
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Author Not Confirmed
Why?
Best Movers of America
Internet, USA
Phone:
877-962-2662
Web:
www.bestmoversofamerica.com
Categories:
Business Rating:
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Best Movers of America Company is running a organized crime operation Chicago Atlanta Miami Nyc Dallas Los Angeles DC NJ Internet
Do not use Best Movers of America. They have offices located in Chicago, Atlanta, Miami, NYC, Dallas, Los Angeles,DC, NJ They gave us a quote over the phone, then when they get to the apartment the driver said he wanted $2000 more saying that my daughter had too much stuff over the inventory list. I told the driver to leave and then he proceeded to call me and tell me he could get the price lower. So my husband called the office 1-877-962-2662 and talked to Natalie Lewis. They got everything figured out updated the list and my daughter started throwing stuff out and reducing items to keep the shipment down. We thought everything was fine then the driver came back ask us the address for the move up to Tennessee. An hour went by and then the driver called again and said he wanted more cash. Not to call the office and he would hide items. I told him to stop loading and take her stuff off the truck. Then he proceeded to tell me that he had the truck half way loaded and he would call his boss and then we didn't here back from him. The next day my husband called the office and some rude woman saying she was the manager told us if we didn't pay the price they wanted then they would take 10% of my college students items off and put it in storage. The whole time she would not tell us how much and what we owed. When they finally did give us a figure it was you have to pay cash. When the driver called today he told us make sure you have cash. He would not unload one item until we paid him. A small move from this company cost us almost 2200.00. It was a nightmare. A one bedroom apartment. We moved a 2500 square foot home up here for 4800.00 and that was with 20,000 lbs. This whole experience made us feel helpless and made my daughter's move a nightmare. This company is terrible and dishonest. They should be investigated. I learned my lesson not to use a shady company and stick to well known reputable moving company. There customer service is terrible. I will be contacting Better Business Bureau, States Attorney's Office, Attorney Generals a Office. But if one person can be warned it is worth it. Bad Shady Company......
