Best Window & Door Co.
Johnstown,#2UPDATE Employee
Wed, August 17, 2016
We sincerely apologize to Maryann for the experience she states with our company. It is not our company tendency, policy, or nature to impress any pressure On our customers at any time. We employ a positive consultation and remodeling experience with all of our customers. We strive to truly be the BEST. With a 65 year business tenure, and a consistent A+ Better Business Bureau rating, we continuously work to excel in customer satisfaction.
Maryann
altoona,#3Author of original report
Thu, October 30, 2008
This report is being written by MaryAnn's Fiance. On October 29 2008 around 2pm she received a phone call from Best Window and Door concerning this complaint. Not only did they not try to resolve the complaint but they upset her so much because he acted as if she just committed a felony by filing a complaint about them and accused her of turning in the comlaint to the Magistrate! If anyone should be turned in it should be them. I find it extremely poor customer service and poor business ethics from this company. SHE IS NOT TO BE EVER CONTACTED AGAIN BY PHONE!! DO YOU UNDERSTAND BEST WINDOW!!!! I expect the gas card $25.00 not $50.00 ( my mistake from original complaint) and a formal letter of apology mailed to her and I will close this complaint.