- Report: #1201740
Complaint Review: Beth Stephens - Nationwide
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Beth Stephens
Nationwide, USA
Phone:
8883576937
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Tenneco for a Monroe Shock rebate, Refused to pay the rebate off for bogus reason Nationwide
I submitted a rebate form to Tenneco for a Monroe Shock rebate. I waited 72 days and received a post card. It informed me that they could not read the part numbers on the receipt. This is bogus. I not only sent the receipt I put the corresponding part numbers on the rebate form. If they could read everything else they could read the part numbers or they could contact the corporation they wholesale the part's to based on the fact that my contact information, credit card number, date of purchase, etc is all contained on the receipt. This is a ruse and a ploy to not pay. They required my email but refused to allow me to email them. If they could not read the original they won't be able to "read" a fax or a copy. Nonsense, I will never buy another Monroe Shock!
1 Updates & Rebuttals
Elk101
Sandy,Utah,
Frustrated With Monroe Shocks and Tennco
#2Consumer Comment
Thu, February 05, 2015
I filed the rebate in October. They originally sent a letter 6 weeks later saying my submission was incomplete. It was not. I called and they told me everything was fixed and to wait 6 more weeks. I have called twice and now emailed. I just got an email response saying that they mailed it in Decemeber. They did not.
After reading all over online I have come to realize that these people are making you jump thru hoops only to waste time and never send my rebate money.
I will never buy another monroe product and will inform all of my friends of the situation.
You people are liars and crooks.
