Michelle
West Jordan,#2Author of original report
Thu, January 11, 2007
I DEMANDED a copy of my original signed copy shortly after receiving a response from the Better Business Bureau. I was handed the pink carbon copy... Curiously, no signature. I called Beyond Fitness, thinking this would be the end. After weeks of them telling me "we don't have access to your contract, I can't see it", the very unfriendly and snide representative tells me "The copy of the contract I have in front of me IS signed". So the point of carbon copy is, what? I demanded that he sent me a copy of that contract, and he said he did not have access to it, and that if I wanted to debate the contract signature, I had to fax in a copy of my drivers license. That was not an option, as I imagined it would just result in them copying the DL to the contract. I called Affiliated Acceptance Corp to let them know that I was debating my contract and all associated charges. That representative asked me "didn't you know you can get a copy of that online?". I pulled up my allegedly signed contract, and MY NAME WAS SPELLED INCORRECTLY ON THE SIGNATURE LINE!! Not to mention the handwriting matched the personal trainers handwriting, and my handwritting was no where to be found on the paper. I called Beyond, YET again. They advised me I had to fax it in with proof of my signature. Go to the gym and try to get help... You'll get nowhere. FINALLY, in December, the week before Christmas, they called to tell me that they reviewed the contract and had determined it not to be valid. I asked that they remove all remarks applied to my credit report to be told "that was not their responsibility" that their billing department might take care of it. Great, now I get to deal with them, and they also have numerous complaints. Six months, headaches, them saying I owe them $1200.00? Not to mention, I pulled my credit to find that they marked me as 30, 60, and 90 days late, and then derogatory, even though I called Affiliated Acceptance Corporation in June to let them know that until further notice, I was disputing the charges.
Thomas
Anderson,#3Consumer Comment
Sat, July 29, 2006
wouldn't it be less expensive in money, more effective in results, and maybe cause you to need less bloodpressure medicine if you buy a weight set and some bicycles? Maybe also buy some power walking shoes? Life is short enough without getting into situations that could give you a heart attack or a stroke.... And freelance personal trainers can be retained. Some pay-as-you-go dance classes can also do wonders for your physical condition.
Michelle
West Jordan,#4Author of original report
Sat, July 29, 2006
Helpful advice for anyone dealing with Beyond Fitness (there apparently are quite a few): DEMAND to see a copy of your signed contract. The office you signed up with should have a copy. I am being held to a contract that does not have my signature or even handwriting ANYWHERE on it. I am taking this up with their corporate offices at this time, so I am hoping it works out. I can't be forced to pay money to get out of a contract I never signed, at least not to my understanding of the law.