- Report: #791652
Complaint Review: BGE - Baltimore Maryland
Reported By:
Tanisa -
Pikesville, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BGE
P.O. Box 1475 Baltimore, 21203 Maryland, United States of America
Phone:
4106850123
Web:
www.bge.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BGE Baltimore Gas & Electric Discrimination! They won't supply us with power! Baltimore, Maryland
As of May 25, 2011...BGE aka Baltimore Gas and Electric cut off service at my rented home. (Due to a very high bill).
After one party removed themselves from the property, they left the unpaid bill.
BGE had stated that they would restore the service once the said party was located, and made attempts to pay the bill. Needless to say, said party has not been reachable. We submitted an application to BGE for service, and they gave us the run-around. They told us that we would be contacted within 72 hours of placing an application for service with a decision, no one called.
We called the Maryland Commissioner, and made several attempts to figure out what can be done, and how soon it could happen. Mind you, it is the heat of the summer, and there is an elderly woman, two adults, and a dog staying at a residence with no power.
My fiance and I made several attempts to get power restored at our residence, and to no avail, it has not been accomplished.
On Oct 3, 2011..my fiance, my grandmother and I signed a new lease with a new landlord at the same property. We resubmitted an application with BGE for service, they asked for the new landlords information so he can be contacted to verify that we were the new tenants.
BGE made several claims that our new landlord had been contacted, and that he verified that said party had still lived on the property. Our landlord was never contacted. They blatantly lied!
On Oct 21, 2011, BGE had a supervisor contact my fiance with the following information:
Due to the fact that there is such an outstanding balance at this property, there would be no way that the service could be restored.
After hearing such claim, we were livid! BGE is trying to hold us responsible for another persons neglect to pay a bill.
After one party removed themselves from the property, they left the unpaid bill.
BGE had stated that they would restore the service once the said party was located, and made attempts to pay the bill. Needless to say, said party has not been reachable. We submitted an application to BGE for service, and they gave us the run-around. They told us that we would be contacted within 72 hours of placing an application for service with a decision, no one called.
We called the Maryland Commissioner, and made several attempts to figure out what can be done, and how soon it could happen. Mind you, it is the heat of the summer, and there is an elderly woman, two adults, and a dog staying at a residence with no power.
My fiance and I made several attempts to get power restored at our residence, and to no avail, it has not been accomplished.
On Oct 3, 2011..my fiance, my grandmother and I signed a new lease with a new landlord at the same property. We resubmitted an application with BGE for service, they asked for the new landlords information so he can be contacted to verify that we were the new tenants.
BGE made several claims that our new landlord had been contacted, and that he verified that said party had still lived on the property. Our landlord was never contacted. They blatantly lied!
On Oct 21, 2011, BGE had a supervisor contact my fiance with the following information:
Due to the fact that there is such an outstanding balance at this property, there would be no way that the service could be restored.
After hearing such claim, we were livid! BGE is trying to hold us responsible for another persons neglect to pay a bill.
1 Updates & Rebuttals
Ken
Greeley,Colorado,
USA
First, why, with the problem you're having would you
#2Consumer Comment
Mon, October 24, 2011
sign a new lease?
Second, many deadbeats will run up bills then apply for service under a new name to scam the companies out of their money.
Not saying you did this, but the companies are familiar with the tactic and check into that possibility.
If you're telling it like it is, good luck to you. If you're trying to scam them, good luck to them.
Oh, I do NOT work for BGE.
