- Report: #84754
Complaint Review: Bidz.com IMAPRINT - Internet
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Bidz.com IMAPRINT
bidz.com , [email protected] Internet, U.S.A.
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Bidz.com, IMAPRINT ripoff [email protected] Internet
I had bid on a printer at bidz.com , I had won the printer (Lexmark Z35, retails at 69.99$) for 11.00$ . A good price indeed.
After I had won the bid, I found out that the ink cartridges do not come with the printer. Where in the world do you buy a printer where it does not include the cartridges. The cartridges alone retail at about 50$.
Then I found out that shipping charges for this inkless printer is 24.95$. So just the ink cartridges and shipping charges would cost me more than the original retail of the product.
I looked everywhere, i.e. Amazon.com, Lexmark.com . All of these places sold the printer WITH the cartridges for only 69.99$ and amazon had free shipping.
I beleive that this IMAPRINT place is a total scam artist, and I would like to have them send me my ink cartridges for free.
Jon
sayville, New York
U.S.A.
After I had won the bid, I found out that the ink cartridges do not come with the printer. Where in the world do you buy a printer where it does not include the cartridges. The cartridges alone retail at about 50$.
Then I found out that shipping charges for this inkless printer is 24.95$. So just the ink cartridges and shipping charges would cost me more than the original retail of the product.
I looked everywhere, i.e. Amazon.com, Lexmark.com . All of these places sold the printer WITH the cartridges for only 69.99$ and amazon had free shipping.
I beleive that this IMAPRINT place is a total scam artist, and I would like to have them send me my ink cartridges for free.
Jon
sayville, New York
U.S.A.
1 Updates & Rebuttals
Bidz_auction
United States of AmericaBidz.com
#2UPDATE Employee
Wed, June 15, 2011
Dear Customer,
Thank you for taking the time to provide feedback about your purchaseand we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously. As a result of feedback like yours, we have made some changes thatwill allow our customers like you to keep their accounts active. We are sorrythat it took some trial and error and that you feel you were mistreated. Fortunately by submitting this comment, you have helped us make a change for the better. We do not work with a merchant mentioned in your post anymore. We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at [email protected].
