Alphad
BRAMPTON,#2Author of original report
Sun, September 21, 2008
Bidz.com wants to know that, " How is it that you can not be satisfied with our merchandise if it has not arrived? Did it arrive ? It seems as if you are an international customer." My answer - If you do not send the crap, how the crap will arrive ? Your jewellery is crap because, I ordered four craps and received three craps , if I see three of them 100% crap then it is very simple to know another one will be pure crap. I asked The Fed-ex about F.I.M, Fed-ex asked me what is that ? So I think Bidz.com is totally a professional thief and don't care because that, all over the World full of people to steal. I wonder why proper authority is till waiting to catch them ? until then far, far, far, away from Bidz.com.
Customer Service Team
Culver City,#3UPDATE Employee
Wed, September 17, 2008
Dear Customer, We would like to begin by apologizing for any inconveniences we may have caused. It is very unfortunate to see that you have not been pleased with our product quality. How is it that you cannot be satisfied with our merchandise if it has not arrived? Did it arrive? It seems as if you are an international customer. We have 2 shipping methods for international orders, 1) FedEx Express usually takes about 2 weeks. 2) FedEx Int'l Mail Service, this may take up to 4-6 weeks to arrive, this is delivered by Canada Post. All this information and more is available on our help section. When a credit card chargeback is filed, the account is then automatically deactivated. Bidz.com, in good-faith, makes every effort to bring disputes that may arise to a fair and just conclusion. If the package has not arrived within the expected delivery timeframe, we must be contacted in order to file a claim for the missing package. Please feel free to contact us with any questions and concerns. Thank you, Bidz.com