Bidz_auction
United States of America#2UPDATE Employee
Wed, June 15, 2011
Dear Customer,
Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your
experience. We assure you that we treat all customer feedback seriously. As a result of feedback like yours, we have made some changes that will allow us to keep you as a customer. We are sorry that it took
some trial and error and that you feel you were mistreated. Fortunately by
submitting this comment, you have helped us make a change for the better.
We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at [email protected].
Marty
East Aurora,#3Author of original report
Sun, May 25, 2003
Filed a BBB complaint, basically got the same sob story about them being able to cancel auctions whenever they feel like it. They also deactivated my account when the BBB contacted them. I followed up with the BBB and added that they retaliated by cancelling my account. I'm waiting now for the BBB to correct their website in regards to unresolved complaints, since I see at least 3 here.