- Report: #552797
Complaint Review: bidz.com - Internet Internet
-
Author Confirmed
Why?
bidz.com
USA Internet, Internet, United States of America
Phone:
Web:
www.bidz.com
Categories:
Business Rating:
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bidz.com Don't waste your money...... Internet
I bought 3 diamond rings from this company in order to re-sell and make a profit. Three stores didn't want them and 1 store offered me $75.00. According to BIDZ.com the retail value was about $4500.00. I paid about $900.00 for them. I also won a bid for $1209.00 for a ring which retails for $12900.00 according to them. I'm glad they kept stalling on the shipping and I was able to cancel and get my money back. I'm stuck with these 3 rings that nobody wants. I should have listened when someone said "If it sounds too good to be true...."
1 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Bidz.com
#2UPDATE Employee
Thu, February 18, 2010
Bidz would like to deeply thank you for giving our company a chance for
business. We greatly appreciate your interest and business. We apologize for
any inconvenience caused, and we wanted to take the time to address your
concerns. Being of the fact that Bidz is a website and not a store you
can walk into, we try our best to place the most valuable information about our
website, products, services and company knowledge on our website as possible,
only to ensure that our customers have the education about the company needed
to make a comfortable purchase decision. Bidz is a very exciting place to shop
so a lot of our customers may over see the most important information needed to
be able to make a self assuring purchase with Bidz.
We have several shipping methods on our site. We reserve the right to take up to 5 days to pull merchandise from inventory because unlike other companies we in-house our jewelry on company site. So your items are pulled from inventory, scanned, checked and then packaged for shipping. This leaves out the middle man and the problems of having your products for purchase coming from another company. During holiday seasons and increases in purchases from customers, we may take up to 5 business days to pull the items from inventory. Federal express smart post ships in 2 to 8 business days in transit and delivered through your local post office. We ask that our customers please go through the different shipping policies procedures and rules only to ensure that the visit to our site is educational and with ease. This will lead to our customer being satisfied and able to prepare for their purchases. Your sales order ending in 0175 was paid on 1/1/2010, shipped on 1/7/2010 and delivered within 5 business days on 1/13/2010.
We
try our best to deliver within our timeframe specified. Again we do apologize
for any inconvenience caused. If you need further assistance we are available
24 hours a day 7 days a week. Contact Bidz by phone at: 1-888-247-BIDZ (2439)
or email [email protected]
. Thank you again for shopping at Bidz!
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Dear
Mr. Mikloiche,
Bidz would like to deeply thank you for giving our company a chance for
business. We greatly appreciate your interest and business. We apologize for
any inconvenience caused, and we wanted to take the time to address your
concerns. Being of the fact that Bidz is a website and not a store you
can walk into, we try our best to place the most valuable information about our
website, products, services and company knowledge on our website as possible,
only to ensure that our customers have the education about the company needed
to make a comfortable purchase decision. Bidz is a very exciting place to shop
so a lot of our customers may over see the most important information needed to
be able to make a self assuring purchase with Bidz.
We have several shipping methods on our site. We reserve the right to take up to 5 days to pull merchandise from inventory because unlike other companies we in-house our jewelry on company site. So your items are pulled from inventory, scanned, checked and then packaged for shipping. This leaves out the middle man and the problems of having your products for purchase coming from another company. During holiday seasons and increases in purchases from customers, we may take up to 5 business days to pull the items from inventory. Federal express smart post ships in 2 to 8 business days in transit and delivered through your local post office. We ask that our customers please go through the different shipping policies procedures and rules only to ensure that the visit to our site is educational and with ease. This will lead to our customer being satisfied and able to prepare for their purchases. Your sales order ending in 0175 was paid on 1/1/2010, shipped on 1/7/2010 and delivered within 5 business days on 1/13/2010.
We
try our best to deliver within our timeframe specified. Again we do apologize
for any inconvenience caused. If you need further assistance we are available
24 hours a day 7 days a week. Contact Bidz by phone at: 1-888-247-BIDZ (2439)
or email [email protected]
. Thank you again for shopping at Bidz!
