Mike
Radford,#2Consumer Suggestion
Sat, August 12, 2006
You paid in advance; now they are unable or unwilling to deliver the goods, so you are entitled to a full refund. And regardless of what the deal with the Dubs may be, the Brazens are 100% yours because you've already paid for them. They agreed to cancel the order for the Dubs, so you deserved your money back on them immediately. I assume you never even touched the Dubs so you are in no way responsible for them being damaged or defective. The store owner is totally full of BS saying that it is your problem he's having trouble with the manufacturer, shipper, or distributor. That is why it is often worth paying extra to buy thru a (honest) retailer instead of direct. The retailer takes all the risk of problems with suppliers. In the future use a credit card instead of cash whenever possible, especially on things that you can't be certain are good at the time you pay for them. If a merchant tries to jerk you around like this, you'd just call the bank and they'll take the money back from him.
Thomas
Anderson,#3Consumer Comment
Sat, August 12, 2006
so you should talk to the government people who license businesses, or consider small claims court if your $2300 is not excessive. The shop owner is taking you for a ride. Don't buy there again. I hope those $2300/set rims really make your day when you finally get them. I can think of much better places to spend $2300. There is no way I would ever spend money on car wheels beyond basic OEM replacement rims because I don't look at the wheels when I am driving, and I don't care what other people are looking at.