Ang
Las Vegas,#2Consumer Comment
Mon, May 22, 2006
They did deal with you fairly. And I have never bought or worked for BHC. SO don't start that with me. You did not correctly finance, you whine about being a victim. Get your stuff together. Then come back and comment. You didn't get the truck you wanted? You didn't have the credit score you needed. Yes, it sucks, but it's not thier fault. You live in Nevada, a state the pretty much has NO usery laws. Be smart next time. You wont have to apply as much ointment to your rear.
Denny
Honolulu,#3Consumer Comment
Sat, May 20, 2006
sorry, but after seeing other reports as well as the news report and better business report about Bill heard, its way too similar to other customers (thousands) that have had the same experience; one where they pretty much held her hostage and wouldn't give her BACK The keys to her own car she was trying to trade in. its a typical Bill Heard con. I suggest you take this up with your Attorney General.
Blanche
Empire,#4Consumer Comment
Sat, May 20, 2006
I'm sorry, but I believe you are wrong. This was not treated fairly. The whole situation was very frustrating, and not handled well at all. They should never have let us off the lot the first time with the truck if they could not do the right financing. They lied, and cheated us. They told us everything was final, and then backed out. If the financing was not final, how could they let us leave the car lot? That's ridiculous. As far as going to Reno, we heard all kinds of good things about going to Vegas to purchase a vehicle. We had looked in Elko, Winnemucca, and Reno. Las Vegas had the best deals on vehicles. We thought we were dealing with an honest company. We were wrong.
Ang
Las Vegas,#5Consumer Comment
Fri, May 19, 2006
Make no mistakes, it was wrong that the person on the phone told you you were coming down to lower your payment. It may have been true, but he clearly left off the fact that they way you were going to do this was not by a lower interest rate, but with more money down. He knew you would not want a 15 hour round trip to deal with this let down. Boo on him. But that said all in all they dealt with your request to have your car and money back well. Your financing was not sufficient. Sometimes a dealership has legitimate problems with financing. At least they didn't Yo-Yo you and send your car to auction. That's common in Vegas, and NV in general. This is why you ALWAYS secure your own financing from a bank or a credit union prior to going to the dealership. It's the right way to do it. It's not Bill Heard's fault. In fact, they gave you 100 dollars for lunch. They didn't have to do that. Yes, it sucked. But why in the world didn't you got to RENO! It's about what? 2 hrs away from Battle Mountain (yes, I have been to both locations and live in Vegas). You learned a lesson. I hope you find what you are looking for if you are still truck shopping. Maybe this time in Beautiful Reno. Good luck.