William K. Durand
Sanford,#2UPDATE Employee
Thu, July 17, 2008
Unfortunately we used an outside advertising agency that failed to uphold our contract. The dealership has accepted responsibility and will honor the application regardless of the date. Please either mail or bring in the application and see either the Executive Secretary or Controller (Monday - Friday 9-5) and you will receive a check for the $50. We sincerely apologize.
Jwf
Aragon,#3Consumer Comment
Wed, March 19, 2008
Bill Heard Automotive Group has a deplorable reputation in the community. They have so many complaints against them, I can't count that high. They have been sued, fined by the state of Georgia ect ect ect. They do not care about the customer, never have cared about the customer and never will. GOOD GOD a state employee who started to investigate Bill Heard was fired from his job for exposing Bill Heard business Practices. Here's they key "do not go near their dealerships, do not answer their phone calls, do not fall for their false advertising, and RUN LIKE HELL AWAY FROM THEM.
Cary Wood
SANFORD,#4UPDATE Employee
Tue, January 22, 2008
THE CUSTOMER WAS GIVEN THE WRONG PROMOTION AS A SIMPLE OVERSIGHT. WHEN THE CUSTOMER REACHED THE EXECUTIVE SECRETARY GIFT CERTIFICATES WERE OVERNIGHTED TO THE CUSTOMER, WITH AN ADDITTIONAL 15.00 SPENT ON FED-EX TO PROMOTE GOOD CUSTOMER SERVICE. THIS SAVED THE CUSTOMER 6-8 WEEKS OF WAIT TIME RATHER THAN MAILING THE REBATE IN FOR HIS TEST DRIVE.
Cary Wood
SANFORD,#5UPDATE Employee
Tue, January 22, 2008
THE CUSTOMER WAS GIVEN THE WRONG PROMOTION AS A SIMPLE OVERSIGHT. WHEN THE CUSTOMER REACHED THE EXECUTIVE SECRETARY GIFT CERTIFICATES WERE OVERNIGHTED TO THE CUSTOMER, WITH AN ADDITTIONAL 15.00 SPENT ON FED-EX TO PROMOTE GOOD CUSTOMER SERVICE. THIS SAVED THE CUSTOMER 6-8 WEEKS OF WAIT TIME RATHER THAN MAILING THE REBATE IN FOR HIS TEST DRIVE.
Cary Wood
SANFORD,#6UPDATE Employee
Tue, January 22, 2008
THE CUSTOMER WAS GIVEN THE WRONG PROMOTION AS A SIMPLE OVERSIGHT. WHEN THE CUSTOMER REACHED THE EXECUTIVE SECRETARY GIFT CERTIFICATES WERE OVERNIGHTED TO THE CUSTOMER, WITH AN ADDITTIONAL 15.00 SPENT ON FED-EX TO PROMOTE GOOD CUSTOMER SERVICE. THIS SAVED THE CUSTOMER 6-8 WEEKS OF WAIT TIME RATHER THAN MAILING THE REBATE IN FOR HIS TEST DRIVE.
Cary Wood
SANFORD,#7UPDATE Employee
Tue, January 22, 2008
THE CUSTOMER WAS GIVEN THE WRONG PROMOTION AS A SIMPLE OVERSIGHT. WHEN THE CUSTOMER REACHED THE EXECUTIVE SECRETARY GIFT CERTIFICATES WERE OVERNIGHTED TO THE CUSTOMER, WITH AN ADDITTIONAL 15.00 SPENT ON FED-EX TO PROMOTE GOOD CUSTOMER SERVICE. THIS SAVED THE CUSTOMER 6-8 WEEKS OF WAIT TIME RATHER THAN MAILING THE REBATE IN FOR HIS TEST DRIVE.