Ronnie Chesser
Warner Robins,#2REBUTTAL Individual responds
Fri, October 24, 2008
TO FURTHER JUSTIFY MYSELF! MY NAME IS SPELLED CORRECTLY RIGHT IN FRONT OF YOU . YOU COULD NOT EVEN SPELL THAT RIGHT! NEED I SAY MORE?
Ronnie Chesser
Warner Robins,#3REBUTTAL Individual responds
Fri, October 24, 2008
MR. WHOEVER THAT SAYS IT IS MY FAULT? YOU WERE IN FINANCE (YOU SAY) FOR 15 YEARS? AND SHE MET THE BANKS CRITERIA,THROUGH THE SYSTEM! SO, WAS I NOT SUPPOSE TO DELIVER A CUSTOMER THAT THE BANKS DID NOT T/D? NO WONDER YOU ARE NOT STILL IN FINANCE! I HAVE BEEN DOING THIS SEVERAL YEARS AND HAVE CUSTOMERS THAT FOLLOW ME AND WILL NOT BUY FROM ANY OTHER,B/C OF MY 1 ON 1 SERVICE AND COMMITTMENT TO MY CUSTOMERS.SO YOU LEFT GM? WHAT DOES THAT HAVE TO DO WITH ME? MAYBE YOU WERE JUST NOT GOOD AT IT, OR HAVE THE PASSION THAT I DO FOR MY JOB,AND MY CUSTOMERS?YOU DON'T KNOW ME, NOR HAVE YOU MET ME TO HAVE ANY TYPE OF AN ACCURATE ASSUMPTION OF ME! EVERYONE HAS AN OPINION? BUT TO HAVE ONE ABOUT ME,OR MY BUSINESS,YOU SHOULD GET THE FULL FACTS FIRST! STUPID IS JUST NOT KNOWING! IGNORANT IS KNOWING, BUT LOOKING AT YOUR FULL STORY OR RESOURCES! SOUNDS TO ME THAT YOU ARE JUST LOOKING FOR A TARGET TO COMPENSATE FOR YOUR IMPERFECTIONS! SO,UNTIL YOU MEET ME, OR DO BUSINESS WITH ME, KEEP YOUR OPINIONS TO YOURSELF ABOUT ME! LET ME SHOW YOU SOMETIME HOW TO REALLY TAKE CARE OF A CUSTOMER,THEN LETS SEE WHAT YOU HAVE TO SAY!
Steve
Bradenton,#4Consumer Suggestion
Sun, October 12, 2008
This "spot delivery" thing is the oldest scam in the book, and should be illegal. And, it probably explains why Bill Heard is now out of business nationwide. NEVER take possession of a vehicle from any car dealership until you have a DONE DEAL. This means APPROVED financing in hand with a FULLY EXECUTED finance agreement in hand as well. NEVER sign any forms ahead of time, and never leave blank spaces, although you will be pressured to do so. "Spot Delivery" is a tool used so the salesman can meet his sales goals, usually end of month, and also to trap the customer. They get you used to the vehicle and sometimes even dispose of your trade, then come back and say we need more money down and/or your interest rate will be higher, your payment will be higher, etc. Remember that YOU are in control, not the salesman. You are free to get up and leave at any time. I urge you to do it. Maintain absolute control over the negotiation process. You are in charge. It is your money, and your obligation once you sign the deal. Be sure it is a good deal. The best way to get the best deal is to go as far as you can and then LEAVE and come back the next day after sleeping on it. Always eat a good meal immediately before going car shopping. Very important as it will keep you relaxed and focused, and give you the needed energy to maintain your stamina in dealing with idiots.
Anti-corporate
Hattiesburg,#5UPDATE EX-employee responds
Sat, October 11, 2008
I was a finance manager for General Motors for 15 years, How can anyone say that after 2 weeks from the point-of-sale shes a credit risk and must return the vehicle. I will say this from exprience. This is now becoming a common practice among GM dealers. Yes, Ronnie it is you and your dealers fault. No professional should never file fraudulent financial paperwork to be sent to me and I have to phone you and say that you filed it wrong. It looks bad for the company, you and the consumer. I left GMAC 4 years ago and dont regret it one bit. Also, GM teaches all of the employes involved in this unethical scheme that the consumer is a "credit criminal". Ill ask you this, if a consumer is a credit criminal why was he/she able to drive off your lot with one of your vehicles? That decision must be made at the POS not 2-6 weeks later after we verify the information. After so many fraudulent claims, yes GMAC can put you dealer on restrictions or worst case no longer finance your sales. I left General Motors because of the direction this company is heading. Its all about GREED. Thanks GM for screwing up the American Automotive Industry. For the consumer, contact the state Attorney Generals office.
Anti-corporate
Hattiesburg,#6UPDATE EX-employee responds
Sat, October 11, 2008
I was a finance manager for General Motors for 15 years, How can anyone say that after 2 weeks from the point-of-sale shes a credit risk and must return the vehicle. I will say this from exprience. This is now becoming a common practice among GM dealers. Yes, Ronnie it is you and your dealers fault. No professional should never file fraudulent financial paperwork to be sent to me and I have to phone you and say that you filed it wrong. It looks bad for the company, you and the consumer. I left GMAC 4 years ago and dont regret it one bit. Also, GM teaches all of the employes involved in this unethical scheme that the consumer is a "credit criminal". Ill ask you this, if a consumer is a credit criminal why was he/she able to drive off your lot with one of your vehicles? That decision must be made at the POS not 2-6 weeks later after we verify the information. After so many fraudulent claims, yes GMAC can put you dealer on restrictions or worst case no longer finance your sales. I left General Motors because of the direction this company is heading. Its all about GREED. Thanks GM for screwing up the American Automotive Industry. For the consumer, contact the state Attorney Generals office.
Anti-corporate
Hattiesburg,#7UPDATE EX-employee responds
Sat, October 11, 2008
I was a finance manager for General Motors for 15 years, How can anyone say that after 2 weeks from the point-of-sale shes a credit risk and must return the vehicle. I will say this from exprience. This is now becoming a common practice among GM dealers. Yes, Ronnie it is you and your dealers fault. No professional should never file fraudulent financial paperwork to be sent to me and I have to phone you and say that you filed it wrong. It looks bad for the company, you and the consumer. I left GMAC 4 years ago and dont regret it one bit. Also, GM teaches all of the employes involved in this unethical scheme that the consumer is a "credit criminal". Ill ask you this, if a consumer is a credit criminal why was he/she able to drive off your lot with one of your vehicles? That decision must be made at the POS not 2-6 weeks later after we verify the information. After so many fraudulent claims, yes GMAC can put you dealer on restrictions or worst case no longer finance your sales. I left General Motors because of the direction this company is heading. Its all about GREED. Thanks GM for screwing up the American Automotive Industry. For the consumer, contact the state Attorney Generals office.
Anti-corporate
Hattiesburg,#8UPDATE EX-employee responds
Sat, October 11, 2008
I was a finance manager for General Motors for 15 years, How can anyone say that after 2 weeks from the point-of-sale shes a credit risk and must return the vehicle. I will say this from exprience. This is now becoming a common practice among GM dealers. Yes, Ronnie it is you and your dealers fault. No professional should never file fraudulent financial paperwork to be sent to me and I have to phone you and say that you filed it wrong. It looks bad for the company, you and the consumer. I left GMAC 4 years ago and dont regret it one bit. Also, GM teaches all of the employes involved in this unethical scheme that the consumer is a "credit criminal". Ill ask you this, if a consumer is a credit criminal why was he/she able to drive off your lot with one of your vehicles? That decision must be made at the POS not 2-6 weeks later after we verify the information. After so many fraudulent claims, yes GMAC can put you dealer on restrictions or worst case no longer finance your sales. I left General Motors because of the direction this company is heading. Its all about GREED. Thanks GM for screwing up the American Automotive Industry. For the consumer, contact the state Attorney Generals office.
Ronnie Chesser
Warner Robins,#9REBUTTAL Individual responds
Fri, October 03, 2008
1) Those items could not have ever been in a 97 Sebring. I asked her to take all of her valuables with her. 2) I tried to place her in the best vehicle for what she wanted 3) She did not meet the criteria to purchase another vehicle going from a 1997 Sebring to an 04 Tahoe, although I tried my best to get it done 4) At least she rode for a week and a half for free. 5) Don't blame me for your credit reputation
David
Hoschton,#10Consumer Comment
Fri, March 09, 2007
If it sounds to good to be true, it is probably just to get you in the door. These ads cost thousands of dollars, the money comes from people who come in believing there is a free ride at the of the rainbow. It pays to do a little research before you buy. Rip off report has plenty of articles on this particular dealer which leads me to believe there is problem.
Mark (FlyingScooter)
Cleveland,#11Consumer Comment
Fri, December 01, 2006
They told my girlfriend she could NOT get the AVeo... sorry about the error.
Mark (FlyingScooter)
Cleveland,#12Consumer Comment
Fri, December 01, 2006
My girlfriend had a similar situation with a chevy dealer afew years ago. She was trading in a minivan and wanted an Aveo. After much discussion, they told her she could get the Aveo due to financing issues. She thought it was her credit, said thanks and got up. That's when they looked at her and said: You've approved for a 2005 Tahoe, a difference of like 33,000 bucks! They'd sell her a Tahoe but not an Aveo? She called me from the dlrship and i asked if she'd signed anything. She hadn't, so i told her leave immediately. Two weeks later she went to another chev dlrship, told them what happened and she got a Cavalier for the cost of the Aveo. You gotta love it when you can't get approved for 12,000 bucks, but you can 35,000+ approved. right.
Stick
Phoenix,#13Consumer Comment
Thu, November 30, 2006
http://www.ripoffreport.com/reports/ripoff38266.htm http://www.newschannel5.com/Global/story.asp?S=5653569 http://www.newschannel5.com/Global/story.asp?S=5681375 http://72.14.253.104/search?q=cache:V_oFdTHLz80J:www.ca11.uscourts.gov/opinions/ops/200311384.pdf+%22bill+heard+chevrolet%22&hl=en&gl=us&ct=clnk&cd=273&ie=UTF-8 http://www.consumerist.com/consumer/chevy/drove-my-chevy-to-the-levy-but-the-dealer-left-me-dry-188777.php http://thesqueakywheel.com/complaints/2006/SEP/complaint10098.cfm http://www.complaints.com/complaintofthedayJanuary22001.2.htm
Stick
Phoenix,#14Consumer Comment
Thu, November 30, 2006
http://www.ripoffreport.com/reports/ripoff38266.htm http://www.newschannel5.com/Global/story.asp?S=5653569 http://www.newschannel5.com/Global/story.asp?S=5681375 http://72.14.253.104/search?q=cache:V_oFdTHLz80J:www.ca11.uscourts.gov/opinions/ops/200311384.pdf+%22bill+heard+chevrolet%22&hl=en&gl=us&ct=clnk&cd=273&ie=UTF-8 http://www.consumerist.com/consumer/chevy/drove-my-chevy-to-the-levy-but-the-dealer-left-me-dry-188777.php http://thesqueakywheel.com/complaints/2006/SEP/complaint10098.cfm http://www.complaints.com/complaintofthedayJanuary22001.2.htm
Stick
Phoenix,#15Consumer Comment
Thu, November 30, 2006
http://www.ripoffreport.com/reports/ripoff38266.htm http://www.newschannel5.com/Global/story.asp?S=5653569 http://www.newschannel5.com/Global/story.asp?S=5681375 http://72.14.253.104/search?q=cache:V_oFdTHLz80J:www.ca11.uscourts.gov/opinions/ops/200311384.pdf+%22bill+heard+chevrolet%22&hl=en&gl=us&ct=clnk&cd=273&ie=UTF-8 http://www.consumerist.com/consumer/chevy/drove-my-chevy-to-the-levy-but-the-dealer-left-me-dry-188777.php http://thesqueakywheel.com/complaints/2006/SEP/complaint10098.cfm http://www.complaints.com/complaintofthedayJanuary22001.2.htm
Stick
Phoenix,#16Consumer Comment
Thu, November 30, 2006
http://www.ripoffreport.com/reports/ripoff38266.htm http://www.newschannel5.com/Global/story.asp?S=5653569 http://www.newschannel5.com/Global/story.asp?S=5681375 http://72.14.253.104/search?q=cache:V_oFdTHLz80J:www.ca11.uscourts.gov/opinions/ops/200311384.pdf+%22bill+heard+chevrolet%22&hl=en&gl=us&ct=clnk&cd=273&ie=UTF-8 http://www.consumerist.com/consumer/chevy/drove-my-chevy-to-the-levy-but-the-dealer-left-me-dry-188777.php http://thesqueakywheel.com/complaints/2006/SEP/complaint10098.cfm http://www.complaints.com/complaintofthedayJanuary22001.2.htm