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  • Report:  #29109

Complaint Review: BILL HEARD CHEVROLET - Union City Georgia

Reported By:
- College Park, GA,
Submitted:
Updated:

BILL HEARD CHEVROLET
4310 JONESBORO ROAD Union City, 30349 Georgia, U.S.A.
Phone:
770-964-1311
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a 2001 Chevy Malibu from Bill Heard in Union City, GA in May 2001. Within less than a year's time, I have had over nine repairs on my vehicle. This was a new car: with only 200 miles.

It took four different appointments for their service department to figure out why the radio in my car would stop scanning. Then, I was advised that the rotors on the brakes were faulty from the factory, so they supposedly fixed them.

A few weeks after that, I noticed a clicking sound coming from my car's engine. So, I again made an appointment for service. The service tech advised the the pistons in the motor were also faulty from the factory, so they were supposedly replaced. But guess what, the clicking and ticking has started from the engine again.

Since then, I have continuosly complained about the scrubing and squealing of my brakes, but every time I take it in for service, the say nothing is wrong. My car shakes and struggles everytime I try to stop.

In addition to those majors, the seat belt on the was defective and had to be repaired and the signals had to be repaired.

Did I get a lemom or what? I'm battling with chevrolet Corporate right now--trying to get them to buy back this piece of crap car!!!! Help Me!!!

Litwan

College Park, Georgia


1 Updates & Rebuttals

Adam

Bloomington,
Illinois,
Rotors

#2Consumer Suggestion

Fri, September 06, 2002

I too own a Malibu. I have experienced the ticking and the brake problems. I replaced my pads with the ceramic version and purchased aftermarket rotors. I have not had a problem since. Go to [the Internet] for a list of websites where the rotors can be purchased. Any local shop should be able to obtain the ceramic pads. Remember to torgue the lug nuts to the factory specs or 1/4 turn past tight. Also, do not wash the wheels when the brakes are hot. Apparently, the factory rotors warp very easily. Hope this helps.

Adam

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