- Report: #400990
Complaint Review: BillMeLater - Timonium Maryland
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BillMeLater
9690 Deereco Road Timonium, 21093 Maryland, U.S.A.
Phone:
866-5283733
Web:
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BillMeLater billing ripoff Timonium Maryland
I placed a single order for over $500 on the internet, supposedly qualifying for 6 months free interest. One of the items was back-ordered, resulting in the merchant billing this single order in 2 separate amounts.
As a result, the BillMeLater system decided that this was 2 separate transactions, qualifying for only 3 months free interest.
The entire principle was paid within 6 months, as I agreed to. However, they have added all kinds of interest and fees now.
Over the last 4 months I have called them 5 times, and faxed them the original invoice showing a single purchase over $500. Until yesterday I have been told everytime that I was correct and it would be straightened out.
They even reversed some of the incorrect charges, but then started adding on more !!
On my last phone call I was told that there was nothing they could do, and that I owed them all this interest and fees. You cxan imagine what I told them. They continue to send me email, and automated phone calls every day - just a waste of time as I will never pay them.
This companies customer service STINKS !!
Brad ****
South lake tahoe, California
U.S.A.
As a result, the BillMeLater system decided that this was 2 separate transactions, qualifying for only 3 months free interest.
The entire principle was paid within 6 months, as I agreed to. However, they have added all kinds of interest and fees now.
Over the last 4 months I have called them 5 times, and faxed them the original invoice showing a single purchase over $500. Until yesterday I have been told everytime that I was correct and it would be straightened out.
They even reversed some of the incorrect charges, but then started adding on more !!
On my last phone call I was told that there was nothing they could do, and that I owed them all this interest and fees. You cxan imagine what I told them. They continue to send me email, and automated phone calls every day - just a waste of time as I will never pay them.
This companies customer service STINKS !!
Brad ****
South lake tahoe, California
U.S.A.
1 Updates & Rebuttals
Heather Fields
Timonium,Maryland,
U.S.A.
Following up
#2UPDATE Employee
Sat, December 20, 2008
Brad, I work for Bill Me Later and came across your comments. I would like to help follow up on this matter. Please feel free to contact me via email at your earliest convenience: [email protected] Sincerely, Heather Fields Bill Me Later, Inc. [email protected]
