I deposited $3000 into my Bittrex account to trade Bitcoin and Ethereum. After two months of trading, they decided to lock/disable my account becuase thet said i was a "Politically Exposed Person". Please see their exact response below:
Our identity provider says that you are a "Politically Exposed Person". This is often times a false positive because of the limited information we have with basic accounts but you will need to enhance verify for us to be sure.
Please login and enhance verify your account then reply here once complete.
Please click Settings->Enhanced Verification to perform this level of verification.
Once you have done so please let us know so we can take a look and help get your account turned back on.
Thank you,
Ryan @ Bittrex
I signed up for a "BASIC" account which allows me to withdraw up to 3 Bitcoins per day (as per their FAQ page). I have a little over $3000 in the account which is slightly more than 1/2 of a bitcoin. These jerks decide for whatever reason to lock my account until I get the "Enhanced" account. I am a hard working person and 3k does not come easy to me. They locked my account at a time that the current coin I was trading was starting to sky-rocket, and I lost out on selling to make my profits. They are not to be trusted. I suggest you use a more reputable company like GDAX or Poloniex.
CryptoFairy
Dunedin,#2Consumer Comment
Thu, January 18, 2018
support . bittrex . com / hc / en-us / articles / 115003209552-Important-Information-About-Identity-Verification
Bittrex has identity procedures help protect Bittrex users from theft and fraud, and prevent abuse of the Bittrex platform. In addition, Bittrex must comply with the Bank Secrecy Act, U.S. economic sanctions laws, and other legal and regulatory requirements. Bittrex takes these compliance obligations seriously. We are committed to making sure our services are not used to launder money, support terrorism, commit fraud or other illegal activities.
support . bittrex . com / hc / en-us / articles / 115002187632-Statement-on-disabled-accounts
States: We occasionally conduct compliance reviews and are working vigilantly to protect our service and our users from harm.
bittrex . com / Home / Terms
Eligibility. Bittrex may not make all of the Services available in all markets and jurisdictions, and may restrict or prohibit use of all or a portion of the Services from certain states, territories, or jurisdictions
You represent and warrant that you: (a) are of legal age to form a binding contract (at least 18 years old in the U.S.); (b) have not previously been suspended or removed from using our Services; (c) have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party; (d) are not located in, under the control of, or a national or resident of (i) any Restricted Locations, or (ii) any country to which the United States has embargoed goods or services; (e) are not identified as a “Specially Designated National” by the Office of Foreign Assets Control; (f) are not placed on the U.S. Commerce Department’s Denied Persons List; and (g) will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.
By creating a Bittrex Account, you agree to: (b) provide accurate and truthful information; (c) maintain and promptly update your Bittrex Account information;
Bittrex is fully within its right to ask for further information to verify if the information you provided is accurate. If you have complied with their conditions of use and have provided truthful information that is in compliance with their terms of use then providing them with additional details should not be a problem. It will give you greater benefits like a higher withdrawal limit and it will satisfy their legal compliance requirements.
If you hav been using their site illegally then you have a problem.