To anyone considering Blackfin IRS, PLEASE take the time to do your research. Anyone needing a service like this are already dealing with a lot of stress and pressure from the IRS and it can be difficult enough without adding to it another layer of problems. Blackfin IRS has been the most unprofessional company I have ever had to work with considering the amount of money they charge. I have NEVER been ignored so much by any company, ESPECIALLY one that puts right in their marketing material that "Communication” is a major key to what sets them apart and they ask clients to promptly inform them if you are dissatisfied – to which, mean absolutely nothing. This company has zero to offer you in resolving your IRS problems, other than their broken promises and it’s like pulling teeth to get them to refund your money once you realize they’ve done nothing on your case. Again, I would stronger urge you to do your due diligence and talk with current and prior client of theirs, save yourself the aggravation I’ve experienced over the past year with them….I wish someone had heeded this warning to me !! Contact me via this site and I will share all of my documented proof of the experience I have had and continue to have with this unprofessional company. I have asked more than 8 times for them topriovide me a list of what actions they have done thus far in my case with the IRS. This request was orignally made over 9 months ago and I still have not recieved a single piece of information showing me waht (if anything) they have done over the last 18 months. This is totally unacceptable, yet they continue to ignore the request which proves that "communication" is NOT key as stated in the "Blackfin Promise" marketing material (See attached)
Any attorney willing to help me get the refund they promised me nearly 3 months ago, I would be happy to speak with. Please contact me thru this site. Thank you
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Aurora,#2Consumer Comment
Mon, August 06, 2018
We are in the same situation. We were told we were in a good situation to receive an OIC. It has been a year now and they haven't submitted anything to the IRS on our behalf and either ignore our communications or give us the run around. We did everything they asked of us. We too are trying to get our payment back. Have you had any success with them refunding your payment?