- Report: #1062626
Complaint Review: Blast Fitness and Persona Trainers - Phoenix Arizona
Reported By:
Blast Fitness doesnt full promises -
phoenix, Arizona,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blast Fitness and Persona Trainers
4344 W Indian School Road Phoenix, 85031 Arizona, USA
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Blast Fitness and Persona Trainers Blast Fitness didn't fulfill their contract Phoenix Arizona
I enrolled with Blast Fitness. While there I inquired about personal training. I was not told that the training was a separate company. I thought it was part of Blast Fitness. I paid $189.00 to join. I had one session and the next session the trainer no-showed. I inquired about his missing the training and they had transferred him to another Blast Fitness location a long way away. They assigned me to another trainer and I was sent a training appointment but the trainer never showed. I called the number to complain and told them if I could not get a trainer who showed up that I would have to cancel my membership. They cancelled me and gave me a $140.00 cancellation fee plus another monthly fee. They didn't fulfill their contract and I think my money should be refunded. One of the perks were the treadmill with a tv screen. Half of the tv screens either have no picture or a bad picture and no sound. I believe that I should have been notified that the personal training is not part of the Blast Fitness company.
