I purchased a $399.00 Soho king comforter set from Blowout bedding. When I received it, it had a 12 inch and 5 inch rip in it right out of the bag.
When I contacted them, they told me there was nothing they could do and I would have to purchase another one. I had to go through Amazon who had to MAKE them replace it as they REFUSED to give me my money back.
I received a comforter that was $49.99 on their web site and was horrible! When I called them back and was told that they didn't have to do anything else as they had replaced it.